Columbus stands out in Creating Customer Satisfaction

For the second consecutive year, Columbus has been named one of Sweden's most appreciated vendors in the Business-Centric IT category in Radar's extensive Supplier Quality 2024 survey. This survey is the largest quantitative evaluation among Swedish IT decision-makers, covering over 1,300 organisations. It measures delivered customer satisfaction and value, with a focus on quality and long-term value creation.

Choosing the right provider is crucial to maximising value, reducing risk, and ensuring business-critical functions in times of uncertainty and change. The most successful relationships are those built on collaboration, trust, and a shared understanding of business goals. Providers that can combine flexibility with expertise and long-term value will be the ones driving the market forward.

– The results of the Radar Supplier Quality 2024 survey show that proactivity in relationships is increasingly valued during a period of tight budgets and economic uncertainty for buyers, says Hans Werner, CEO of Radar.

A Testament to Quality and Customer Value
The results from the Supplier Quality 2024 survey confirm Columbus's ability to deliver high-quality digital business solutions that create value for their customers' operations. Being ranked at the top within Business-Centric IT is a clear testament to the company’s strong focus on customer satisfaction and understanding their customers' needs.

Tobias Andersson, VP of Customer Development at Columbus, proudly accepts the award and expresses his gratitude:
– I want to thank our customers for their trust and fantastic collaborations. This success is the result of our employees' commitment, expertise, and our close cooperation with our customers. We always strive to create long-term value through innovative and flexible solutions that meet our customers' unique needs. Receiving this award for the second time strengthens our belief that strong partnerships and close collaboration are key to delivering long-term value.

Columbus is a global consulting company with more than 1,600 experts offering strategic advice, development, implementation, and maintenance of digital business solutions. With over 30 years of experience and a strong position in manufacturing, retail & distribution, life sciences, and the food & process industries, Columbus helps businesses optimise their operations and create sustainable business value. The company is particularly renowned for its expertise in cloud-based ERP systems, digital commerce and CRM solutions, Data & AI, and cybersecurity, with a strong presence in the Nordic market.

About Radar's Supplier Quality Survey
Radar conducts an annual, extensive survey among Swedish businesses to evaluate IT providers across various categories.

For more information, please contact:
Beatrice Silow, Managing Director Columbus Sweden
beatrice.silow@columbusglobal.com
+46 703 791506