Merchant Risk Council


MRC Releases 2016 Global Payments Survey Results

SEATTLE, 2016-05-26 20:41 CEST (GLOBE NEWSWIRE) --

On 20 May 2016 the Merchant Risk Council (MRC), aleading global trade association for eCommerce fraud and payments professionals, releasedcomprehensive results of the2016Global Payments Survey at their European Congress in Seville, Spain.

The 2016Global PaymentsSurvey was conducted in partnership with CyberSource,a payment management company with over 400,000 businesses worldwide usingtheirsolutions. This report draws conclusions froma survey involving MRC and non-MRC merchants in North America, Europeand Asia Pacific countries who were asked about their payments experience and management practices.

The results of this survey show that MRCmerchant memberssupporttwiceasmanypayment types (14 average)asnon‐MRC merchants(7 average).

More Key Survey Findings:

  • 3DSecure isnot widely used due to friction concerns. Only14% of Canadian merchants,18% of US merchants, 40% of UK merchants, 45% of French merchants and 46% of German merchantsare utilizing 3D Secure.
  • Checkout conversionratesfor all payment methods consistently averaged 65%.
  • The topeCommerce markets rank similartolastyear withChina,Japan,Russiaand Mexico joining thetop12 global markets.
  • ToppaymentprioritiesforMRCmerchantsare: fraud,IT constraints,systemchangesand integration,costofpaymentandcheckoutconversionrate.
  • MRCmembers are morelikelytobefocusedonorder conversionandpaymentsuccess.

MRC’s 2016 Global Payments Survey offers membersthe ability to analyze systems, policiesand results against merchants in different regions and markets, providing a more robust set of comparison points to help better measure and optimize their business.

The 2016Global Payments Survey is only available to MRC members. Members can download the surveyhere.For information on membership please visit theMRC.

The MRC is theleading global trade association for eCommerce fraud and payments professionals. As a not-for-profit entity, the MRCoffers its members year-roundeducation, training, networking opportunities and community discussion forumsto help professionals thrive. The MRC was launched in 2000 at the start of the eCommerce boom by a small group of industry professionals from leading consumer brands, with the ultimate goal of combating online fraud in the card-not-present space. Since its inception, the MRC has also added online payments to its portfolio, expanding its presence further into eCommerce.The MRC is headquartered in Seattle, WA and has an office in Dublin, Ireland. Learn more

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