One Relationship, Two Industry-Leading Brands, and More Time for Patient Care

New “WSA Advantage” streamlines support, simplifies operations, and expands choice in WSA USA – while reinforcing each brand’s distinct sound philosophy.
HAUPPAUGE, NY and ISELIN, NJ – October 20, 2025 – Widex and Signia, two of the world’s leading hearing aid brands and part of WSA, today announced the expansion of their commercial teams in the US with a double-digit investment in headcount, expanded resources and a reimagined structure designed to better support hearing care professionals (HCPs). The move underscores the company’s commitment to continue elevating the audiology profession with one simple promise: make it easier for HCPs to deliver better patient outcomes.
The new structure in the US allows for a single, accountable partnership for HCPs, giving them seamless access to both portfolios – and their distinct sound philosophies – through one trusted point of contact. Territories have also been redesigned to allow sales representatives to invest more time with each customer, delivering truly personalized support to grow their practice.
Mike O’Neil, President US Wholesale, said:
The strong growth potential of the US market makes this the right time to further invest in our teams and create opportunities to better serve our customers, and ultimately patients in need of hearing care. With one relationship spanning two industry-leading brands, we’re making it simpler to work with us, and we’re committed to raising the bar on service, speed, and confidence at every step.
The WSA Advantage: Streamlined Operations, Unified Support, Stronger Partnerships
The new WSA Advantage is a comprehensive set of benefits designed to save time, reduce administrative complexity, and unlock new opportunities for practice growth.
Extending beyond technology, practices benefit from a unified and expanded team that delivers dedicated audiology expertise, marketing resources, and business development support to help them grow with confidence. Streamlined systems for ordering, billing, and account management make day-to-day operations simpler and more efficient.
“What clinics value most is time with patients,” stated Valerie Karpeck, VP Sales US Wholesale. “By bringing meetings, trainings, ordering, and billing into a cleaner, faster workflow under one accountable team, we’re giving that time back – while preserving full choice across two distinct, industry-leading brands.”
And coming in Q1 2026, the launch of the new WSA Partnership Plus program, where benefits can be earned on both Widex and Signia hearing aid purchases, while providing valuable reinvestment opportunities through curated business services.
Expansion with Purpose: Choice without Compromise, Powered by Sound Preference
Every patient hears differently. Lifestyle, listening environments, and priorities shape unique sound preferences – and no single approach to sound processing fits everyone. That is precisely why Widex and Signia each invest deeply in their distinct platforms and will continue to do so: Widex advancing natural, authentic sound and Signia advancing vivid clarity and speech focus in complex environments.
Unifying and expanding the commercial organization ensures those choices reach every practice through one trusted relationship – choice without compromise – and equips HCPs to match patients to the sound they prefer, faster. Large-scale, multi-phase studies on sound preference are underway, with results to be shared in the months ahead.
“There isn’t one ‘perfect’ sound – there’s the right sound for each individual,” continued Karpeck. “Widex and Signia each bring distinct sound philosophies, and by unifying how we serve HCPs, we’re delivering the full spectrum of those approaches directly to the point of care – accelerating first-fit success, sustaining satisfaction, and strengthening long-term trust.”
Delivering Enhanced Support Where It Matters Most
Going forward, HCPs will work through a single, dedicated point of contact empowered to bring forward both Widex and Signia. Territories are designed to increase time in clinic and elevate the level of personal support. Operationally, practices gain unified service access, a single-sign-on experience for ordering across brands, and consolidated billing that streamlines day-to-day administration. Just as importantly, HCPs retain enduring choice: two distinct platforms, each designed to serve different sound preferences without compromise.
“We’re expanding what’s possible for HCPs and patients,” concluded O’Neil. “A single, accountable relationship. Two premier brands. More time where it matters most. That’s how we help practices grow with confidence and deliver the right sound for every individual.”
About Widex
Widex, one of the world’s leading brands for hearing aids and part of WSA, was founded in Denmark in 1956. Since our beginning, our ambition has been to create the absolute best hearing aids to deliver the most natural sound. The pursuit of natural sound guides everything we do. Leading audiological research, quality craftsmanship, intuitive design, and exceptional support all play essential roles. Yet, it is the unique technology behind natural sound that truly sets us apart. With each technical advancement, we get closer to the ultimate achievement – sound so natural you can forget about your hearing loss. Sound like no other, naturally perfect.
About Signia
Signia, a part of WSA, is one of the world’s leading hearing aid brands. We aim to enhance human performance through iconic innovations and consumer-friendly designs that shape the hearing health market. Since its launch in 2016, Signia has regularly brought innovative, industry-leading solutions to the market and is a pioneer in rechargeable hearing technology.
In addition to highly innovative hearing aids, Signia also delivers tools and apps to increase customer interaction and engagement at all levels of hearing aid management. Signia, and its hearing care professionals, enable hearing aid wearers not just to correct hearing loss but to gain an edge — to Be Brilliant.
About WSA
WSA is a leading global pure-play hearing healthcare group, pioneering innovative technologies for over 140 years, helping millions of people with hearing loss regain the joy of hearing, engage in meaningful conversations, and participate fully in society. WSA operates in over 130 markets and employs more than 12,500 people across our hearing aid portfolio, which includes Widex and Signia, and a global network of hearing care professionals and consumer-facing businesses. WSA is privately owned by the Tøpholm and Westermann families, the Lundbeck Foundation, EQT and ATHOS KG. As a global leader, our ambition is to unlock human potential by making wonderful sound part of everyone’s life.
Subscribe to releases from WSA
Subscribe to all the latest releases from WSA by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from WSA
The difference is clear: Widex expands Allure portfolio with new form factors, accessories, and rapidly evolves its fitting platform22.10.2025 00:00:00 CEST | Press release
New BTEs, ITEs, and a portable RIC charger join the Widex Allure family, as Widex accelerates Compass Cloud fitting software updates to empower HCPs with continuous innovation. LYNGE, DENMARK, October 22nd, 2025 — Widex, one of WSA’s leading brands, today announced the expansion of its acclaimed Widex Allure™ platform with new Behind-the-Ear (BTE) and In-the-Ear (ITE) hearing aids, along with a new portable charger for the Receiver-in-Canal (RIC) model. The additions further strengthen the Allure portfolio of advanced and natural hearing experiences, seamlessly combining sound quality, and an evolving fitting platform to empower hearing care professionals (HCPs) to deliver life-changing outcomes for their customers. Maarten Barmentlo, Chief Marketing Officer at WSA, said: Widex Allure combines world-class sound quality, versatile form factors, and an evolving fitting platform to deliver a holistic approach to hearing care. Wearers benefit from natural sound that has been consistently p
Widex Allure™ App and Compass Cloud™ Named Winners in 2025 Hearing Technology Innovator Awards™8.10.2025 00:00:00 CEST | Press release
Recognized for innovation in both client and professional solutions, Widex earned top honors for the Widex Allure App and Compass Cloud in the 2025 Hearing Technology Innovator Awards. Lynge, Denmark, October 08, 2025 — Widex, one of WSA’s leading brands, today announced it has been honored with two wins in the Sixth Annual Hearing Technology Innovator Awards. The Widex Allure App won in the Best Hearing Device: Mobile App (Assistive Technology & Software) category, while Widex Compass Cloud earned the award for Best Clinical Product (Service Delivery). The annual award program, hosted by Hearing Health & Technology Matters, celebrates the most forward-thinking solutions in the global hearing industry. “These awards are a powerful recognition of our mission to deliver technology that benefits both the individual wearer and the professionals who support them,” said Dana Helmink, Au.D., Sr. Director of Clinical Development, Widex USA. “Wiith the Allure App, we’re giving users dynamic, AI
Rexton expands its Reach Platform with Reach R Plus and Reach Rugged1.10.2025 00:00:00 CEST | Press release
Lynge, Denmark – October 1, 2025 – Rexton, the global hearing aid brand known for its Lifeproof hearing aids and part of WSA, today announced the launch of four new hearing aids within its Reach platform: Reach R Plus, Reach Rugged, and Reach Custom ITC & ITE. All models feature the proven Multi-Voice Focus technology of the Reach platform, which is now combined with universal connectivity and long-lasting power in Reach R Plus, and with outstanding durability and a compact design in Reach Rugged. Fabian Schmitz, Global Head of Rexton Brand, said: Focusing on what really matters and creating reliable, easy-to-use technology has always been a key driver for Rexton. With Reach R Plus, we’re taking that commitment further. This product shows exactly what we mean when we say, Easy is always a plus. From effortless connectivity with any smartphone, to hands-free calling, and advanced Multi-Voice Focus Technology, Reach R Plus delivers on making hearing easy. At the same time, Reach Rugged d
James Benston Appointed WSA President of Region APAC1.9.2025 00:00:00 CEST | Press release
Lynge, Denmark – September 1, 2025 – WSA, a leading pure-play hearing healthcare group, announced today that James Benston has been promoted to president of the Asia-Pacific (APAC) region, effective October 1, 2025. He will also join the company’s Executive Committee on that date. Benston will succeed Olivier Chupin, who has decided to leave the company after four successful years to pursue a career outside of WSA. Jan Makela, CEO in WSA, said: I’m thrilled to welcome James Benston to the Executive Committee and as the new President of the APAC region. He is an experienced and strong leader with a unique understanding of the hearing aid industry and its people. He began his career at WSA nearly three decades ago as a technician building hearing aids in the Brisbane office. Since then, he has steadily advanced through the ranks and most recently led our successful Australian and New Zealand markets. Regarding Olivier Chupin, Jan Makela said: “On behalf of the team, I would like to thank
WSA growth impacted by macro weakness in the third quarter of FY 2024/2526.8.2025 00:00:00 CEST | Press release
Lynge, Denmark – August 26, 2025 – WSA, a leading pure-play hearing healthcare group, today announced results for the third quarter of the financial year 2024/25 (April 1, 2025 – June 30, 2025) showing organic revenue growth of -4%. Outlook for FY 2024/25 is revised: Organic growth of around 0% (previously 3-6%). EBITDA margin is expected around the lower end of the guidance of 1-2%-pts increase vs. FY2023/24. Jan Mäkelä, CEO of WSA, said: Macroeconomic weakness led to soft market conditions in the third quarter with consumers cancelling or postponing hearing care treatment. This resulted in a negative organic growth of 4% in the quarter compared to a very strong quarter last year of 12% organic growth, which was supported by the launch of Signia IX. Despite the market weakness, we saw strong growth in our online business in the U.S. We remain committed to helping many more people to regain the joy of hearing while delivering long-term profitable growth through innovation and disciplin
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom