WA-AMAZON-WEB-SERVICES
Today, Amazon Web Services (AWS), an Amazon.com , Inc. company (NASDAQ: AMZN), announced that Star Alliance, the world’s largest airline alliance, is going all-in on AWS, moving all of its IT infrastructure to the world’s leading cloud to reduce costs, enhance performance, and become a more agile company in the cloud. Star Alliance is working with Tata Consultancy Services (TCS) – an AWS Partner Network Premier Consulting Partner – to migrate all of its data, platforms, and business-critical applications to AWS and close its data centers, which will reduce its infrastructure total cost of ownership by 25%. The airline alliance is using AWS’s unmatched capabilities, including analytics, security, managed databases, storage, and machine learning, to provide its 26 member airlines with real-time insights that will help improve the global travel experience for their passengers, even with the uncertainty brought on by the COVID-19 pandemic.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20201214005174/en/
By migrating to AWS, Star Alliance has gained the agility to immediately optimize its existing infrastructure use and costs to meet the changing demands around worldwide air travel, especially in response to COVID-19. When quarantine orders and travel restrictions went into effect, the company instantly reduced its infrastructure footprint and spend by 30%, scaling down its use of AWS rather than paying for excess on-premises capacity. By running on AWS, Star Alliance is setting itself up for the future when global travel restrictions begin to ease and customers resume flying regularly. The organization is now able to introduce applications in half the time, leveraging Amazon Elastic Container Service with AWS Fargate (a serverless compute engine for containers that makes it easy to build applications) to power services that make travel easier and safer for passengers. For instance, Star Alliance created a baggage tracking application that uses Amazon Aurora (AWS’s relational database built for the cloud) to process data from multiple airline baggage systems, delivering operational dashboards and centralized reporting so that airline customer service agents can track bags at airports around the world. In addition, the “Star Alliance Inter Airline Through Check-in Hub” application – an application that processes and analyzes more than 12 million transactions per month during peak periods and runs on AWS – makes the check-in process seamless for travelers by enabling passengers to check-in and receive boarding passes for multi-stop journeys across Star Alliance member airlines.
By becoming a data-driven organization in the cloud, Star Alliance is using AWS analytics and databases, including Amazon Relational Database Service (Amazon RDS), Amazon Athena (AWS’s serverless, interactive query service that uses standard SQL), and Amazon QuickSight (AWS’s business intelligence service), to identify future travel demand and trends, as well as improve customer experiences. The Alliance’s Transfer Decision Tool helps its member airlines manage at-risk flight connections in real time so that they can take proactive action – such as fast-tracking a passenger through customs and immigration – to quickly transfer customers and their baggage to a connecting flight. This tool complements the Alliance’s new Connections Service (a mobile app that guides travelers with the fastest path to their departure gate and unlocks airport Fast Track lanes when connections are tight), providing a faster, contactless airport experience. In addition, by migrating its legacy databases to Amazon Aurora, Star Alliance is enabling its members’ customer service teams to make quick, informed decisions that help them process frequent flyer reward requests faster and take passenger preferences into account to provide personalized travel experiences. Moving forward, Star Alliance plans to create a data lake on Amazon Simple Storage Service (Amazon S3) that will centralize data access for member airlines to accelerate the development of enterprise applications and customer features. Star Alliance will then be able to apply AWS machine learning services, such as Amazon SageMaker (AWS’s service that enables data scientists and developers to build, train, and deploy machine learning models quickly), to the consolidated data to add value like preventing loyalty-related fraud across the members’ frequent flyer networks.
“We decided to go all-in on AWS to gain the reliability and scalability we needed to support the increasing number of global travelers joining the alliance each year, but the pandemic also proved how valuable it is to have a flexible and agile infrastructure in the cloud. No one could have predicted what has happened so far in 2020, but because of our collaboration with AWS, we were able to quickly adjust our goals and scale back our expenses,” said Jeremy Drury, Head of Digital & Technology at Star Alliance. “In addition to cost savings and elasticity, AWS gives us the most comprehensive set of cloud services to innovate rapidly, introduce new services to keep travelers safe, and continuously reinvent the global travel experience.”
“By going all-in on AWS, Star Alliance is leveraging the elasticity of the cloud to take advantage of industry trends and pivot their operations in order to respond to drastically changing market dynamics,” said David Peller, Managing Director, Travel and Hospitality at Amazon Web Services. “Star Alliance is a prime example of a global organization that has successfully embraced the cloud to steer through times of uncertainty. As the world anticipates opening up again, we are excited to work with Star Alliance as they leverage AWS’s comprehensive suite of services to innovate new offerings at scale while raising the bar for what is possible for the next era of global air travel.”
“The global pandemic has reinforced the need for the travel industry to embrace new technologies that improve their operational resilience, business agility, and responsiveness to evolving customer needs and local regulations,” said Arun Pradeep, Head, Travel, Transportation and Hospitality, Europe, TCS. “Having accelerated Star Alliance’s IT transformation on AWS, we are now helping them maximize value by harnessing capabilities around advanced analytics and machine learning to deliver higher levels of personalization and superior customer experiences.”
About Amazon Web Services
For 14 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 175 fully featured services for compute, storage, databases, networking, analytics, robotics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 77 Availability Zones (AZs) within 24 geographic regions, with announced plans for 18 more Availability Zones and six more AWS Regions in Australia, India, Indonesia, Japan, Spain and Switzerland. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit aws.amazon.com .
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon. For more information, visit www.amazon.com/about and follow @AmazonNews .
About Star Alliance
The Star Alliance network was established in 1997 as the first truly global airline alliance, based on a customer value proposition of global reach, worldwide recognition and seamless service. Since inception, it has offered the largest and most comprehensive airline network, with a focus on improving customer experience across the Alliance journey. The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United. Overall, the Star Alliance network currently offers more than 12,000 daily flights to almost 1,300 airports in 197 countries. Further connecting flights are offered by Star Alliance Connecting Partners Juneyao Airlines and THAI Smile Airways. www.staralliance.com
View source version on businesswire.com: https://www.businesswire.com/news/home/20201214005174/en/
Link:
About Business Wire
Subscribe to releases from Business Wire
Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Business Wire
Stafford Establishes Timberland Continuation Fund at USD 1.2 billion4.12.2025 10:53:00 CET | Press release
This marks Stafford’s second timberland fund at over USD 1 Billion in 2025, backed by strong existing investor support and new capital commitments from global institutional investors Stafford Capital Partners (“Stafford”) today announced it has established a USD 1.2 billion continuation vehicle, the Stafford International Timberland Continuation Fund (The Continuation Fund or The Fund), marking a significant milestone in the firm’s strategic management of its timberland holdings. The Continuation Fund is a "roll-up" of three of Stafford’s existing core timberland funds – Stafford International Timberland funds VI, VII and VIII – into a new perpetual fund that will hold 74 high-quality core timberland assets. The fully-deployed portfolio took Stafford seven years to construct and holds interests in over 6.3m acres of commercial timberland in the USA, New Zealand, Australia and Latin America. This includes a number of assets that are seen as key strategic holdings in these regions where
Smartstream Introduces Agentic AI ‘Smart Agents’ for Investigations and Exceptions Handling4.12.2025 09:55:00 CET | Press release
Smartstream, the trusted data solutions provider for leading global financial institutions and enterprises, today announces the preview of Smart Agents for Investigations, a breakthrough in financial operations that brings augmented and autonomous exception handling to reconciliations and back-office processes. The new investigation agent combines domain-trained AI agents, workflow adoption, and embedded controls to triage, investigate, resolve, and learn from exceptions - reducing manual effort, accelerating time to resolution, and strengthening auditability. It will add a layer of intelligence on top of Smartstream’s current reconciliations and exceptions solutions. It understands the breaks context, adheres to customer playbooks and reaches out for missing information. It documents every step for audit and compliance, allowing analysts to focus on risk. Finally, it augments the analyst’s investigation with contextual information radically changing the user experience to review and a
LabGenius Therapeutics Announces New Collaboration with Sanofi for Multiple AI/ML-driven Antibody Optimisation Programmes4.12.2025 09:00:00 CET | Press release
The companies have entered into a new collaboration where LabGenius Therapeutics will apply its ML-driven antibody discovery platform (EVA™) to optimise potential therapeutic NANOBODY® proteins for multiple new targets LabGenius Therapeutics (“LabGenius”), a drug discovery company combining machine learning (ML) and high-throughput experimentation to optimise potential therapeutic antibodies, today announced a second collaboration with Sanofi. This collaboration combines LabGenius’ AI/ML-driven antibody design capabilities with Sanofi’s expertise in the development of therapeutic NANOBODY® molecules to co-optimise proteins for therapeutically valuable properties. Following the success of their first collaboration, LabGenius will apply the EVA™ platform to optimise NANOBODY® molecules for multiple new targets in the area of inflammation. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20251204759388/en/ “We are truly excited abo
GoWit One: The Unified AI Operating System Set to Revolutionize Commerce & Retail Media4.12.2025 07:09:00 CET | Press release
WPP Turkey has been selected as a pilot partner to deploy GoWit One, cutting campaign setup time to 10 minutes. GoWit, a global AdTech leader in omnichannel Commerce and Retail Media, announced the launch of GoWit One, the unified AI operating system that brings automation, unification, and real-time intelligence into a single ad platform for agencies operating across multiple retailers, channels, and markets. By bringing these three elements into one dashboard, GoWit One addresses the industry's most critical bottleneck: operational inefficiency. The platform enables agencies to manage campaigns across multiple retailers, channels, and markets, reducing manual AdOps workflows by 98%, turning a process that used to take hours into as little as 10 minutes. Solving the “Fragmentation Crisis” Despite the explosive growth of Retail Media, the industry faces a significant hurdle. According to the IAB, 70% of the market still lacks end-to-end AI adoption. Media buyers are currently forced to
Galderma Secures ‘BBB’ Credit Rating With Positive Outlook from S&P Global Ratings4.12.2025 07:00:00 CET | Press release
‘BBB’ long-term issuer credit rating from S&P Global RatingsPositive outlook, reflecting expected profitability improvement, ramp up of Nemluvio, and continued deleveraging and balance sheet improvementRecognition of Galderma’s science-based dermatology portfolio and global operations Galderma Group AG (SIX:GALD), the pure-play dermatology category leader, today announced that S&P Global Ratings (S&P) has assigned the company a ‘BBB’ long-term issuer credit rating with a positive outlook. The rating reflects Galderma’s strong track record of growth and its leading positions across Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. S&P notes the company’s well-established brand portfolio, global footprint, including an expanding presence in emerging markets, and continued investment in science-based innovation. S&P highlights momentum from recent launches, including Nemluvio® (nemolizumab), alongside improving profitability and expanding free operating cash flow
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom