SABIO-GROUP
13.1.2020 10:02:09 CET | Business Wire | Press release
Sabio Group has announced the acquisition of Team vision , a specialist provider of contact centre and CX solutions. The acquisition supports Sabio’s goal of becoming a dominant player in the European customer experience market and delivers critical scale for the company in Spain with the expanded organisation now holding a 24% market share.
Created in 2003, Madrid-based Team vision is an established Genesys Partner providing a comprehensive range of CX solutions and services to many of Spain’s leading brands, including Telefonica, Securitas, Axa, Sanitas, El Corte Ingles, Abanca and Linea Directa.
Jonathan Gale , CEO of Sabio Group said: “I am delighted to welcome Team vision’s prestigious clients and outstanding team of skilled colleagues to Sabio Group. By combining Team vision with our existing business in Spain, we have established an independent CX leader with critical mass in Enterprise and CCaaS technologies.
“This is an exciting move for Sabio Group which supports our ongoing objective to combine our own technology with that of our partners, bringing the very latest in AI powered, self-service and channel agnostic customer engagement solutions to our clients,” he continued.
“With an impressive customer portfolio, valuable human resources and successful track record in delivering Genesys-powered customer experience solutions, Team vision will be a great acquisition for Sabio Group,” added Team vision’s Deputy Managing Director, Gabriel Rodriguez. “We look forward to continued success as part of the Sabio team.”
Backed by Horizon Capital, the acquisition continues Sabio Group’s growth plan to broaden the company’s solutions portfolio and geographic coverage. To date this has included the acquisitions of SaaS solutions provider Rapport in March 2017, DatapointEurope – one of Europe’s leading contact centre technology providers – in July 2017, customer insight and contact centre benchmarking experts Bright UK in March 2018, flexAnswer Solutions, the leading Singapore-based provider of innovative Virtual Assistant solutions in December 2018, and Spain-based WFO and Speech Analytics specialist Callware in January 2019.
About Sabio Group:
Sabio Group delivers solutions and services that seamlessly combine digital and human interactions to support outstanding customer experiences. Through its own technology and that of world-class technology leaders such as Avaya, Genesys, Nuance and Verint, Sabio Group helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels.
www.sabiogroup.com
http://twitter.com/sabiosense
View source version on businesswire.com: https://www.businesswire.com/news/home/20200113005165/en/
About Business Wire
Subscribe to releases from Business Wire
Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Business Wire
S&P Global Leads Strategic Investment in Kaiko, Extending Series B to $110 Million14.9.2026 14:00:00 CEST | Press release
Global financial institutions are funding the leading provider of data services for 24/7 onchain finance, and establishing a Kaiko-chaired industry working group to focus on data infrastructure for tokenized markets. Kaiko, the regulated provider of data services for onchain finance, today announced that S&P Global has led a strategic investment in the company, extending Kaiko's Series B to $110 million. S&P Global was joined in the round by additional strategic investors: BNP Paribas, Bpifrance, Broadridge, Canton Foundation, Coinbase Ventures, DRW Venture Capital, Nasdaq Ventures, Royal Bank of Canada, Stellar, and Susquehanna Private Equity Investments. Existing shareholders Anthemis, Point Nine, and Revaia, also participated in the extension. The support of investors from across the financial ecosystem reflects a shift already underway: the institutions that run today's capital markets are now funding the data infrastructure required to operate tokenized markets. Alongside their in
Textron Aviation and Merlin Introduce Cessna SkyCourier UX Concept Aircraft14.9.2026 14:00:00 CEST | Press release
Concept pairs FAA-certified Cessna SkyCourier with Merlin Pilot autonomy to explore a scalable, autonomous approach to sustaining dispersed forces when traditional logistics routes are constrained or unavailable. Textron Aviation Inc., a Textron Inc. (NYSE: TXT) company, and Merlin, Inc. today introduced a concept Cessna SkyCourier UX™ aircraft that combines Textron Aviation’s proven Cessna SkyCourier platform with Merlin’s aircraft-agnostic software solution for autonomous aviation. Revealed at the Air, Space & Cyber Conference, the concept explores a new cost-efficient and scalable approach to addressing logistical challenges with supplying forces dispersed across contested operational environments when traditional supply routes are constrained, vulnerable or otherwise unavailable. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260914611105/en/ The Cessna SkyCourier UX concept explores autonomous resupply operations for di
fiskaly appoints Co-CEO to accelerate European growth14.9.2026 12:53:00 CEST | Press release
Former orderbird CEO David Feichter joins founder Johannes Ferner as co-CEO fiskaly grew 60% year-over-year, while scaling profitably Feichter will focus on operations, while Ferner will expand fiskaly's transaction compliance infrastructure across Europe FinTech scale-up fiskaly has appointed David Feichter Co-CEO, alongside founder Johannes Ferner. Together, they will lead the company through its next phase of European growth. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260914948059/en/ Accredited to Leandra Schurz Photography Feichter will lead the operations and scaling of the organisation, while Ferner will focus on international partnerships, acquisitions and external representation. fiskaly will also stay active on M&A, building on its track record of acquisitions to keep moving quickly when the right opportunities arise across Europe. Feichter brings over 20 years of experience in POS and fintech across Europe and
Expo 2030 Riyadh and Mohammed Al Habib Real Estate Company Sign a 3.2 billion SAR Joint Venture Agreement to Develop and Deliver Expo Village14.9.2026 11:42:00 CEST | Press release
Expo 2030 Riyadh and Mohammed Al Habib Real Estate Company (MAHR) have signed a 3.2 billion SAR joint venture agreement for the development and delivery of the Expo Village, the residential community for Expo 2030 Riyadh. The agreement represents the first joint venture milestone for Expo 2030 Riyadh and reinforces itscommitment to partnering with the private sector to unlock economic opportunities and create lasting value, both in the lead-up to the Expo and well beyond the event itself. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260914576734/en/ Expo 2030 Riyadh and Mohammed Al Habib Real Estate Company (MAHR) have signed a 3.2 billion SAR joint venture agreement for the development and delivery of the Expo Village, the residential community for Expo 2030 Riyadh The Expo Village will provide purpose-built accommodation for Official Participants and delegations within a fully integrated sustainable district. Designed to
Motive Announces Entitlement Server General Availability for iPhone Duo, iPhone 18 Pro and iPhone 18 Pro Max14.9.2026 11:00:00 CEST | Press release
A launch-ready, cloud-native platform that lets operators support the latest iPhone models from day one. Motive, a global leader in mobile device and connectivity management, today announced the general availability of Motive Entitlement Server support for iPhone Duo and the iPhone 18 series. Ahead of Apple’s announcement, Motive invested in the platform capabilities needed to support the new devices at launch. As a result, operators can support the new iPhone product families without waiting for additional platform development. The release provides comprehensive support for entitlement applications aligned with GSMA standards and interoperates with iOS and Android device ecosystems. This includes iPhone Handoff, which lets customers of supported carriers switch seamlessly between two iPhones while using a single phone number. “Apple’s latest announcement marks another important step toward an eSIM-first future,” said Jeevithan Muttu, SVP and General Manager of Device Management at Mot
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom