SABIO-GROUP
13.1.2020 10:02:09 CET | Business Wire | Press release
Sabio Group has announced the acquisition of Team vision , a specialist provider of contact centre and CX solutions. The acquisition supports Sabio’s goal of becoming a dominant player in the European customer experience market and delivers critical scale for the company in Spain with the expanded organisation now holding a 24% market share.
Created in 2003, Madrid-based Team vision is an established Genesys Partner providing a comprehensive range of CX solutions and services to many of Spain’s leading brands, including Telefonica, Securitas, Axa, Sanitas, El Corte Ingles, Abanca and Linea Directa.
Jonathan Gale , CEO of Sabio Group said: “I am delighted to welcome Team vision’s prestigious clients and outstanding team of skilled colleagues to Sabio Group. By combining Team vision with our existing business in Spain, we have established an independent CX leader with critical mass in Enterprise and CCaaS technologies.
“This is an exciting move for Sabio Group which supports our ongoing objective to combine our own technology with that of our partners, bringing the very latest in AI powered, self-service and channel agnostic customer engagement solutions to our clients,” he continued.
“With an impressive customer portfolio, valuable human resources and successful track record in delivering Genesys-powered customer experience solutions, Team vision will be a great acquisition for Sabio Group,” added Team vision’s Deputy Managing Director, Gabriel Rodriguez. “We look forward to continued success as part of the Sabio team.”
Backed by Horizon Capital, the acquisition continues Sabio Group’s growth plan to broaden the company’s solutions portfolio and geographic coverage. To date this has included the acquisitions of SaaS solutions provider Rapport in March 2017, DatapointEurope – one of Europe’s leading contact centre technology providers – in July 2017, customer insight and contact centre benchmarking experts Bright UK in March 2018, flexAnswer Solutions, the leading Singapore-based provider of innovative Virtual Assistant solutions in December 2018, and Spain-based WFO and Speech Analytics specialist Callware in January 2019.
About Sabio Group:
Sabio Group delivers solutions and services that seamlessly combine digital and human interactions to support outstanding customer experiences. Through its own technology and that of world-class technology leaders such as Avaya, Genesys, Nuance and Verint, Sabio Group helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels.
www.sabiogroup.com
http://twitter.com/sabiosense
View source version on businesswire.com: https://www.businesswire.com/news/home/20200113005165/en/
About Business Wire
Subscribe to releases from Business Wire
Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Business Wire
Record Asset Management Enters New Phase of Growth2.9.2026 17:35:00 CEST | Press release
Record Asset Management GmbH (“RAM”), a subsidiary of London-listed Record plc (“Record” or the “Group”), is pleased to announce that it is now operating cashflow positive, thereby marking a transition from its investment phase into a growth business within the Group, and a significant milestone towards sustainable profitability. RAM is the European asset management arm of Record, the London-listed specialist investment group managing USD 122 billion of assets on behalf of institutional clients worldwide. Record's client base comprises pension funds, foundations, sovereign institutions and other asset managers, with whom the Group has built long-standing relationships through its focus on bespoke investment and risk management solutions. RAM was established as a sister company to Record’s core currency business and obtained its BaFin license in 2022. RAM has grown rapidly in the last two years and has developed into a diversified private markets platform with dedicated infrastructure e
Doha Debates Holds Toronto Town Hall on Football, Money and Fandom2.9.2026 17:10:00 CEST | Press release
A sports journalist, a historian and a filmmaker join students from Qatar, Canada and Mexico to debate the impact of wealthy club backing on football and its fans Football fans embody club loyalty that no boardroom can manufacture. But as global capital reshapes the world’s most-watched sport, who it belongs to is increasingly contested. This question is at the heart of Qatar Foundation’s latest Doha Debates town hall, “Football fandom: Community or commodity?”, now available on Doha Debates and Al Jazeera Digital platforms. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260902833406/en/ Doha Debates Town Hall “Football fandom: Community or commodity?” stage at the Terminal Theatre in Toronto, Canada. (Photo: AETOSWire) The episode was filmed at The Terminal Theatre in Toronto in partnership with the Qatar, Canada and Mexico 2026 Year of Culture, a national initiative that builds lasting relationships between countries by cr
Honoring the World’s Most Exceptional Tourism Destinations: Nominations Now Open for the Second TOURISE Awards2.9.2026 15:55:00 CEST | Press release
The TOURISE Awards showcase the globe's most influential destinations, highlighting the richness of culture, the power of human connection, and groundbreaking advancements in travel. Six categories are open for nominations, including a new award for Best Wellness Destination, plus a flagship Best Overall Destination award selected by the jury. Winners will be honored at the TOURISE Awards ceremony, held in conjunction with the TOURISE Summit in Riyadh, March 23-25, 2027. The second cycle of the TOURISE Awards officially launched today as a continuing global benchmark celebrating premier tourism destinations. The TOURISE Awards set a new global benchmark in 2025, celebrating destinations that deliver distinctive, purpose-driven travel experiences. In 2027, TOURISE will celebrate the destinations shaping tomorrow’s tourism; that deliver value across the entire journey, align with traveler purpose, and set new global standards for how the world travels, connects, and grows. Nominations ar
ABB Extends Engagement with Wipro to Deliver and Enhance Global Digital Workplace Services2.9.2026 15:30:00 CEST | Press release
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO), a leading AI-powered technology services and consulting company, has renewed its long-standing Digital Workplace Services contract with ABB, a global technology leader in electrification and automation. Building on an established relationship spanning multiple years, Wipro will continue delivering end-to-end AI-enabled Digital Workplace Services for ABB's global operations while further enhancing employee experience through advanced automation, AI-powered service capabilities, and workplace modernization initiatives. Powered by Wipro Intelligence™, the unified suite of AI platforms, solutions and transformative offerings, this engagement will modernize ABB’s digital workplace with AI-led, experience-centric capabilities delivered through Wipro’s AI Live Workspace™ and Digital Workplace Services offerings and operationalized through WINGS, Wipro’s AI-powered delivery platform for operations. Through SmartOps, Wipro’s AIOps capability,
Egon Zehnder Names Ayşe Güçlü Onur Global Human Resources Practice Leader2.9.2026 15:00:00 CEST | Press release
Egon Zehnder has appointed Ayşe Güçlü Onur as Global Leader of its Human Resources Practice. This appointment comes as companies and boards increasingly look to CHROs to help shape business strategy, lead transformation, build leadership pipelines, and navigate major shifts in culture and the workforce. "CHROs used to be evaluated by how well they supported the business. Today, the best drive it," said Onur. "Our role is to help CHROs move from a seat at the table to a hand in business growth. We help them connect leadership decisions, talent, and culture directly to elevated performance. That's the shift Egon Zehnder is built to guide with our leadership advisory services." Egon Zehnder’s Human Resources Practice partners with companies to discover, develop, and transform future-ready CHROs, helping them shape the future of the function. This includes executive search, leadership assessment and development, board effectiveness, culture, succession planning, organizational transformati
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom