REPLY
Reply Develops the Digital Repair Shop Service vjumi For SELECT AG Using an Innovative Cloud-based IoT Platform
Reply announced today that it has developed vjumi , an IoT solution that digitises the vehicle aftersales business and vehicle networking, for SELECT AG, leader in the automotive parts wholesale trade in Germany. The solution enables digital communication between the repair shop, the customer and the vehicle supplying independent workshops with their customers’ vehicle data in real time to prevent breakdowns and coordinate service appointments.
The focus of the solution developed by Reply is the connected vehicle, which sends the collected data to the cloud via mobile communications. The Azure-based cloud platform analyses and processes the vehicle data in real time and is fully integrated into the repair shops' customer systems. Communication with customers is enabled via a mobile app to guarantee a seamless data exchange between customer and repair shop.
Both customers and repair shops can easily use vjumi . Repair shops connect with their customers' vehicles and receive information about the condition of the vehicle via Real Time Diagnostics in order to proactively prevent breakdowns through Predictive Maintenance before they occur. In this way, repair shops optimise their service and offer customers increased safety.
Repair shop customers can use the app developed by Reply to monitor their vehicle data themselves. The vjumi app reminds of the next service appointment via push notification and coordinates the appointments directly with the repair shop. Drivers – or even fleet operators – benefit from a smooth, safe and comprehensive vehicle service, while avoiding unforeseen repairs.
"Whether it's a reminder of the next MOT appointment, an upcoming oil and brake service, or the option to contact the repair shop directly with an emergency call, vjumi provides a timely service in a secure cloud environment, taking into account all data protection regulations," comments Daniel Trost, CDO of Select AG.
Dr Thomas Hartmann, a member of the board of Reply, adds: "Digitalisation in the automotive sector will continue its unceasing march in the coming years, as our study on trends in the mobility sector shows. Our goal is to develop new concepts and technologies with IoT and AI, but also cloud platforms and comprehensive digital experience solutions. vjumi is one of the first fully integrated solutions in the sector and offers customers an all-round repair shop service – quasi on demand."
REPLY
Reply [MTA, STAR: REY, ISIN: IT0005282865] is specialised in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly focused companies supporting key European industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media, and the Internet of Things. Reply services include: Consulting, System Integration and Digital Services. www.reply.com
SELECT AG
SELECT AG is a purchasing cooperation for the automotive parts wholesale trade. The core business is services for assortment, purchasing and sales support for the automotive parts wholesaler, and the associated independent repair shops. Founded in 2000, SELECT AG is now one of the three leading players in the German independent aftermarket (IAM). A total of 15 parts wholesalers belong to SELECT AG as shareholders with 142 ownership locations. Around 3,700 employees work for the shareholders of the purchasing association throughout Germany and support more than 31,000 customers. The annual turnover amounts to 800 million euros. www.select.ag
View source version on businesswire.com: https://www.businesswire.com/news/home/20220316005037/en/
Link:
Social Media:
About Business Wire
Subscribe to releases from Business Wire
Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Business Wire
LINTONPHARM27.5.2022 15:02:13 CEST | Press release
LintonPharm to Release Data on Catumaxomab for Advanced Gastric Cancer with Peritoneal Metastasis at 2022 ASCO Annual Meeting
FEELM27.5.2022 13:40:10 CEST | Press release
FEELM unveils the world's first ceramic coil disposable pod solution at Vaper Expo UK 2022
TYAN27.5.2022 09:02:13 CEST | Press release
TYAN Brings Modern HPC Server Platforms for Data Centers at ISC 2022
MAVENIR27.5.2022 09:02:13 CEST | Press release
Mavenir’s Containerized Open vRAN Small Cell Solution Wins Award for Outstanding Contribution to Emerging Technology or Architecture
MA-TAKEDA/SEAGEN26.5.2022 23:27:07 CEST | Press release
Takeda and Seagen to Highlight ADCETRIS® Combination Data Showing Statistically Significant Improvement in Overall Survival (OS) for Patients with Advanced Hodgkin Lymphoma
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom