Business Wire



NTT DATA Concludes the Acquisition of Nefos, a Salesforce Platinum Consulting Partner

NTT DATA EMEA Ltd, a leading global IT services provider, and Nefos AG announced today that they have concluded NTT DATA’s acquisition of Nefos, one of the leading Salesforce consulting partners in Germany, Austria and Switzerland.

The acquisition of Nefos reinforces NTT DATA’s leadership position in Customer Management/Customer Experience (CRM/CX) solutions, key elements of both digital business and digital transformation solutions.

“There is a strong cultural fit between NTT DATA and Nefos,” said Patrizio Mapelli. ”We are both focused on helping clients make digital business a reality and see positive customer experience being at the heart of that.”

“With Nefos as part of NTT DATA, clients of both companies will have access to a broader and deeper range of leading cloud-based CRM solutions, as well as deep Salesforce expertise and capabilities,” said Robert Santner, CEO of Nefos.

“NTT DATA’s position as a global strategic consulting partner of Salesforce, coupled with Nefos being a leading player for Salesforce solutions in the German-speaking markets is a winning combination,” said Swen Rehders, CEO of NTT DATA in Germany. “Nefos’ industry knowhow and cloud-based solutions complement NTT DATA’s CRM/CX practice.”


NTT DATA is a leading IT services provider and global innovation partner headquartered in Tokyo, with business operations in over 40 countries. Our emphasis is on long-term commitment, combining global reach with local intimacy to provide premier professional services varying from consulting and systems development to outsourcing. For more information, visit


At Nefos we put customer success first. We accompany our customers in Germany, Austria and Switzerland through the entire process of digital transformation, with long-term commitment and sustainable solutions. We measure the ROI of our innovative cloud solutions by our customers’ business success. For more information, visit


David Mercer
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