SESTEK Named Best Technology Solution Provider at 2016 Call Center Week Excellence Awards
Annually, IQPC honors the most innovative contact center solutions based on creativity and execution across the full spectrum of call center functions. SESTEK was awarded for its products such as Voice Biometrics , Speech Analytics and Natural Dialog .
Professor Levent ARSLAN , CEO, dedicated the award to the SESTEK team and its customers by stating, “We are an ambitious group producing best-in-breed speech technology solutions. Our customers appreciate not only our technical perfectionism but also how we tailor the products exactly according to their needs. Unlike large-scale companies, we stay in touch with our customers throughout the whole process. The feedback from our customers is essential for us to improve our technologies systematically and deliver a consistent customer experience. Due to continuous communication, they decrease their costs but increase performance for a better customer experience. Our ability to adapt to the ever-changing needs of customers makes us a strong player in this industry and will help us grow further. Although we started small in 2000, SESTEK is rapidly growing in Chicago and Dubai by offering solutions in various languages, like Arabic and English. We appreciate the support of our current customers and look forward to finding solutions for the new customers and their needs.”
SESTEK (Speech Enabled Software Technologies) is a global provider of speech technology solutions, including Speech Analytics, Voice Biometrics, Text-to-Speech and Natural Dialog. SESTEK draws its strength from its patented technologies, pioneering role in academia-industry collaboration and growing clientele from various business areas. The performance and stability of SESTEK’s technologies and flexibility to tailor solutions to customers’ needs give the fast-growing company a unique advantage over its competitors.
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