Business Wire

CO-WESTERN-UNION

22.6.2021 12:02:05 CEST | Business Wire | Press release

Share
Western Union Releases 2020 Environmental, Social and Governance (ESG) Report

The Western Union Company (NYSE: WU), a global leader in cross-border, cross-currency money movement and payments, today released its 2020 Environmental, Social and Governance (ESG) Report , spotlighting the company’s commitment to its stakeholders through an evolved ESG strategy and actions aligned to its key ESG priorities.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210622005354/en/

“2020 reinforced the importance of collective action to address global challenges,” said Hikmet Ersek, Western Union’s President and CEO. “Following a year in which borders were sealed and economies struggled, we emerged with an even sharper focus on our role as a connector of people and businesses globally. Our ESG efforts are closely aligned to this view of our business, and our belief that we have a critical role to play in creating solutions and building collaborations worldwide to advance shared ESG priorities.”

2020 ESG Highlights

The report outlines the company’s efforts to connect people and businesses globally, foster an inclusive workplace, move money with integrity, uphold strong governance, safeguard our shared environment, and provide training, education and crisis relief through the Western Union Foundation. Key accomplishments in these areas included:

  • Cross-border money movement : Enabling nearly 150 million customers in more than 200 countries and territories to send and receive funds in more than 130 currencies, to and from almost anywhere, as the global pandemic raged.
  • Support for migrants: Continuing to support migrant, refugee and other vulnerable populations through monetary and other support to organizations focused on these groups, raising awareness and funding critical research.
  • Fraud prevention: Preventing $1.4 billion of fraudulent transactions, with the lowest annual dollar-value payout reported as fraud since Western Union began tracking consumer fraud claims in 2005.
  • Board diversity: Actively ensuring diversity at Board level - as of 2020, 45% of the company’s 11 Board members were female and/or identified as Latinx, Asian or LGBTQ+.
  • Human rights: Identifying and prioritizing the company’s human rights impacts, and releasing a Human Rights Statement guided by internationally recognized standards.
  • Western Union Foundation: Enabling the Western Union Foundation to reach more than 200,000 people through workforce skilling and support for resilience in crises.

Western Union’s ESG Strategy and Goals

In 2020, Western Union completed a refreshed materiality assessment to further shape its ESG strategy and priorities. This process identified 21 ESG topics to be integrated into Western Union’s ESG efforts, prioritizing three topics of greatest importance to its business and stakeholders: furthering economic prosperity around the world ; promoting the integrity of global money movement; and advancing diversity, equity, and inclusion (DEI).

The company also set forth the following goals to continue advancing its ESG priorities:

  • Maintain gender pay equity globally and racial/ethnic pay equity in the U.S.
  • Increase gender diversity in leadership, achieving at least 40% women in senior management positions by 2025.
  • Increase racial and ethnic diversity among employees, including reaching at least 25% Latinx and Black employees in the U.S. by 2025.
  • Conduct more than 300,000 partner engagements, such as compliance program reviews or trainings, with Western Union partners globally to continue building capacity within the financial system to detect and prevent illicit activity, by 2025.
  • Reach approximately 300 million consumers and clients to promote fraud awareness and education by 2025.

The Western Union 2020 ESG report and executive summary are available for download at https://corporate.westernunion.com/esg/ . It is prepared in accordance with Global Reporting Initiative (GRI) standards, and includes responses to select relevant metrics from the Sustainability Accounting Standards Board (SASB) Standards. The report also details Western Union’s actions to advance the United Nations Sustainable Development Goals.

Safe Harbor Compliance Statement for Forward-Looking Statements

This press release contains certain statements that are forward-looking within the meaning of the Private Securities Litigation Reform Act of 1995 that involve risks and uncertainties. These statements are not historical facts or guarantees of future outcomes, but rather are based on current expectations, estimates, assumptions, and projections, and include statements regarding our goals, commitments, programs, and other plans and objectives. Words such as “expects,” “intends,” “targets,” “goals,” “anticipates,” “believes,” “estimates,” “aims,” “plans,” “strives,” and other similar expressions or future or conditional verbs such as “may,” “will,” “should,” “would,” “could,” and “might” are intended to identify such forward-looking statements. Our actual outcomes and results may differ materially from those expressed in, or implied by, our forward-looking statements based on changes in circumstances, assumptions not being realized, or other risks, uncertainties, and factors. Such risks, uncertainties, and factors include, but are not limited to, those discussed in the Risk Factors section throughout our Annual Report on Form 10-K for the year ended December 31, 2020 and subsequent Quarterly Reports on Form 10-Q and Current Reports filed on Form 8-K with the U.S. Securities and Exchange Commission. In addition, we cannot assure you that outcomes or results, including the achievement of any stated goals or targets, will have the forecasted, desired, or expected consequences and effects. Our forward-looking statements are only as of the date they are made, and we undertake no obligation to update any forward-looking statement.

About Western Union

The Western Union Company (NYSE: WU) is a global leader in cross-border, cross-currency money movement and payments. Western Union’s platform provides seamless cross-border flows and its leading global financial network bridges more than 200 countries and territories and over 130 currencies. We connect businesses, financial institutions, governments, and consumers through one of the world’s widest reaching networks, accessing billions of bank accounts, millions of digital wallets, and cards, and over half a million retail locations. Western Union connects the world to bring boundless possibilities within reach. For more information, visit www.westernunion.com .

WU-G

Link:

ClickThru

About Business Wire

Business Wire
Business Wire
101 California Street, 20th Floor
CA 94111 San Francisco

http://businesswire.com

Subscribe to releases from Business Wire

Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.

Latest releases from Business Wire

iQmetrix to Showcase Intelligent Commerce Operating System and Catalyst Innovation at DTW Ignite 20266.5.2026 19:20:00 CEST | Press release

Bronze sponsor debut includes Catalyst project innovation, live platform demo, and a unified AI‑native commerce vision iQmetrix, the Intelligent Commerce Operating System for telecom, announced today it will exhibit, speak, and compete as a bronze sponsor at DTW Ignite 2026 in Copenhagen from June 23–25. The company will deliver a live product demo in The Loft, showcase its ODA PRISM Catalyst project alongside a consortium of global operators and technology partners, and exhibit at Booth #317 throughout the event. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260506948390/en/ The debut marks a milestone in iQmetrix’s global growth strategy and deepens its partnership with TM Forum, following its recent recognition as an ODA Component Directory Partner. The Future of Commerce Is Won at the Orchestration Layer DTW Ignite 2026’s theme, “The Future. Faster.,” captures the urgency facing communications service providers worldwid

Go Beyond the Guidebook: Why Ireland Rewards Those Who Slow Down6.5.2026 18:15:00 CEST | Press release

In a world where travel often feels rushed and driven by checklists, Ireland stands apart. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260501313521/en/ Lusty Beg Island Kesh, Co. Fermanagh The destination offers something deeper, drawing visitors beyond the expected toward richer encounters with its landscapes, culture and communities. As a compact island, Ireland gives holiday makers the chance to take in much of the destination while still travelling at a relaxed, unhurried pace. It’s a chance to slow down, not to do less, but to feel more - more calm, more connection, and more of what makes travel meaningful. This approach to travel is matched by Ireland’s natural warmth and welcome, helping visitors feel at home from the moment they arrive. Take the scenic route From the rugged coastline of the Wild Atlantic Way, one of the world’s longest coastal routes, to the rolling landscapes of Ireland’s Hidden Heartlands, Irela

TACTICA AI Introduces Region’s First AI Platform for Mission-Critical, Real-Time Operational Decisions6.5.2026 17:18:00 CEST | Press release

Built on deep tech developed by TII, TACTICA AI moves beyond dashboards to help decision-makers turn fragmented intelligence, sensor, and operational data into action Showcased during Make it in the Emirates 2026, the platform has already been validated through real-world deployments in mission-critical environments Built in Abu Dhabi, connected globally, TACTICA AI integrates partnerships with French-based Safran and Polish-based Satim TACTICA AI, an Abu Dhabi-based start-up, today introduced its multi-domain decision-support platform to a wider market during Make it in the Emirates 2026. At a time of increasing operational complexity and pressure to make faster, better-informed decisions, the platform is designed to transform fragmented intelligence, sensor, and operational data into real-time decisions. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260506006177/en/ TACTICA AI Introduces Region’s First AI Platform for Mis

FlightSafety International Receives FAA Approval for Virtual Aircraft Preflight Inspection with Evaluation Mode6.5.2026 16:05:00 CEST | Press release

Three aircraft programs approved, with three more expected to receive approval in 2026 FlightSafety International Inc., the global leader in aviation training and simulation technology, today announced it has received Federal Aviation Administration (FAA) approval for Virtual Aircraft Preflight Inspection (VAPI) with Evaluation Mode for three aircraft training programs: the Embraer EMB-550, Gulfstream G500/G600, and Citation Latitude. This innovative capability allows pilots in initial training to complete a 3D virtual aircraft preflight inspection while in Training Mode, with the added ability to transition directly into the flight deck, followed by Evaluation Mode, that allows pilots to do their preflight check ride portion. “VAPI represents a meaningful advancement in training innovation,” said David Penney, VP of Safety, Courseware and Regulatory Affairs, FlightSafety International. “By leveraging an immersive 3D environment, it offers pilots a more engaging and practical way to de

Riskified Unveils Next-Generation AI Suite at Ascend 2026, Empowering Merchants with Unprecedented Visibility and Control Over Ecommerce Risk6.5.2026 15:00:00 CEST | Press release

New capabilities include Riskified ARIA the AI Risk Analyst, Identity Explore 2.0, and an enhanced Decision Studio, giving merchants the power to see, understand, and act on network risk intelligence like never before Riskified (NYSE: RSKD), a global leader in ecommerce fraud and risk intelligence, today announced a major leap forward in its AI platform capabilities, introducing a powerful suite of control and empowerment tools designed to give merchant fraud teams complete visibility into risk patterns and identity behavior, conversational AI-driven insights, and the ability to surgically tailor their risk strategies. The innovation suite was announced onstage at Ascend 2026, Riskified’s premier global summit series, taking place May 4-6, 2026, at the Conrad New York Downtown in Manhattan, NY. With global ecommerce continuing to expand and losses from AI-driven fraud attacks projected to spike, particularly with the rise of agentic commerce, where AI bots may conduct transactions on b

In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.

Visit our pressroom
World GlobeA line styled icon from Orion Icon Library.HiddenA line styled icon from Orion Icon Library.Eye