CA-COGNIGY
1.9.2020 14:02:45 CEST | Business Wire | Press release
Cognigy, a global leader in Conversational AI today announced the launch of its latest release, Cognigy.AI v4, which simplifies the creation of virtual agents across the enterprise.
Cognigy.AI v4 enables users of all skill levels, from non-technical users to advanced conversational designers and developers, to build advanced virtual agents with greater ease and speed. New plug and play extensions allow business users to integrate with backend systems and deploy securely. Multi-lingual virtual agents bridge language barriers by connecting business logic with widely used integrations, including leading Contact Center solutions.
“Cognigy.AI‘s mix of advanced Conversational AI capabilities and leading ease-of-use makes it unique,” stated Philipp Heltewig, CEO and co-founder of Cognigy. “The pandemic has created urgency for businesses to accelerate their automation plans, and virtual agents have become a top priority. We are equipping enterprise contact centers with the technology they need to meet their customers where they are and start providing the best possible conversational experiences.”
Cognigy.AI v4 features include:
- Editing Experience - More intuitive to use; enables non-technical users to orchestrate sophisticated use cases with ease; increases governance and productivity
- Developer Experience - Improved enterprise-fit; shorter time-to-ROI; higher efficiency and granular control for developers
- Conversational Experience - Highest accuracy NLU; AI-assisted creation of intent model; better control and usability
- Voice Experience - A turnkey solution for Contact Center Automation
"We believe Cognigy.AI v4 to be the most comprehensive, user-friendly Conversational AI platform on the market today, which will empower our business users and developers for building advanced, multi-lingual virtual agents at scale," said Nick Allgaier, Project Lead at Lufthansa Group.
The use of virtual assistants, chatbots, and voice assistants make it possible to automate customer communications and personalize customer and employee experiences with minimal effort. Conversational AI uses messaging apps, chatbots, and phone lines to automate conversations between customers and your organization. Advanced virtual agents enable customers to accomplish their goals in a natural, human-like conversation. This helps provide a personalized customer experience and boost customer satisfaction.
To learn more about Cognigy.AI and Conversational AI Automation, visit cognigy.com .
Download media kit images here .
About Cognigy
Cognigy is a global leader in Conversational AI Automation. Its platform, Cognigy.AI, enables enterprises to automate customer and employee communications using intelligent voice- and chatbots. With precise, reliable intent recognition, highly flexible dialogs and seamless integration into backend systems, Cognigy.AI creates superior user experiences and helps companies reduce contact center costs and increase efficiency. Cognigy.AI is available in SaaS and on-premise environments and supports conversations in any language and on any channel including web, phone, SMS and mobile apps. Cognigy’s worldwide client portfolio includes Daimler, Bosch, Lufthansa, Salzburg AG and many more. Learn more at cognigy.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20200901005304/en/
About Business Wire
Subscribe to releases from Business Wire
Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Business Wire
Andersen Consulting udvider sine kompetencer inden for data og analyse med Insight Consulting19.2.2026 17:06:00 CET | Pressemeddelelse
Andersen Consulting styrker sin platform gennem en samarbejdsaftale med Insight Consulting, der er en førende rådgivningsvirksomhed inden for data og digital strategi med tilstedeværelse i Sydafrika, Mozambique og Storbritannien. Insight Consulting tilbyder end-to-end-ydelser på tværs af den digitale værdikæde, herunder digital strategi, digital kompetenceudvikling, enterprise AI, skræddersyet softwareudvikling, dataintegration, analyse samt planlægning og forecasting. Virksomhedens tværfaglige teams kombinerer ekspertise inden for mennesker, teknologi og processer og sikrer, at effektiv forandringsledelse omfatter alle tre elementer. Virksomheden arbejder på tværs af brancher som detailhandel, logistik, oplevelsesbranchen, finans, fremstillingsindustrien, rejsebranchen, landbrug, transport og sundhed. "Samarbejdet med Andersen Consulting giver os adgang til et bredere globalt fodaftryk og avancerede metoder, samtidig med at vi kan bidrage med vores regionale indsigt og ekspertise inde
Visa Renews Partnership Across Red Bull Formula One Teams19.2.2026 15:00:00 CET | Press release
Long‑term renewal deepens Visa’s presence across Red Bull F1 Teams with enhanced branding, fan access and client experiences Renewed partnership to expand support of Oracle Red Bull Racing and Visa Cash App Racing Bulls Visa (NYSE: V) today announced a multi‑year renewal and expansion of its global partnership with Red Bull F1 Team’s Oracle Red Bull Racing and Visa Cash App Racing Bulls. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260219542270/en/ Building on the groundbreaking partnership launched in 2024, the renewed agreement reinforces Visa’s commitment to one of the world’s fastest‑growing sports, while introducing significant new branding rights, enhanced hospitality assets and immersive experiential opportunities across both teams. Visa will also continue as a Title Partner of both Visa Cash App Racing Bulls Formula One Team and its F1 Academy Programme, further strengthening Visa’s presence on and off the grid. “T
Project B Taps Fashion Industry Veteran William Kim as Chief Lifestyle Officer19.2.2026 15:00:00 CET | Press release
Global basketball platform merges elite sport with fashion, design, and culture Project B, an elite global women’s and men’s basketball grand prix built for a new generation of athletes and fans, today announced the appointment of William Kim as Chief Lifestyle Officer. In this strategic role, Kim will lead Project B’s premium lifestyle business across merchandise, brand collaborations, and cultural partnerships as Project B expands across Europe, Asia, and the Americas to create the most premium cultural platform in global sport. “We are building a model designed for 2030 and beyond,” said Kim. “It starts with creating exceptional products. We’re sourcing the highest quality natural fibers for every moment in an athlete’s day and offering those same collections to the broader fan community. From design to supply chain to final consumer experience, we are operating with the same discipline and control as a luxury house, overseeing product, distribution, and brand experience holisticall
Aeris Integrates with Palo Alto Networks to Secure the Wireless IoT Blind Spot with Agentless, Global SASE19.2.2026 15:00:00 CET | Press release
Aeris, a leader in wireless management platforms, security services and connected vehicle programs, today announced it has completed its product integration with Palo Alto Networks Prisma SASE 5G and joined an extensive ecosystem of Palo Alto Networks Technology Partners to deliver intelligent and interoperable solutions that enable joint customers with turnkey integrations that help them more easily and confidently secure their digital transformation journey. The integration combines Aeris IoT Watchtower™ with Palo Alto Networks Prisma SASE 5G to transform how enterprises protect wireless IoT deployments, providing a single point of control to extend security to the wireless IoT edge. The integration provides Layer 7 security features, including Deep Packet Inspection (DPI) and Data Loss Prevention (DLP), across a global footprint. By validating interoperability between these platforms, Aeris and Palo Alto Networks allow businesses to reduce their attack surface and bring previously i
Fosway 9-Grid™ Analysis Identifies O.C. Tanner as Strategic Leader in the Talent & People Success Market19.2.2026 15:00:00 CET | Press release
O.C. Tanner, the global leader in employee recognition and culture solutions, is honored to be recognized once again as a Strategic Leader in the latest Fosway 9-Grid™ for Talent & People Success. This top industry placement from Fosway Group, Europe’s leading HR and talent analyst, reaffirms O.C. Tanner’s ongoing commitment to innovating employee engagement and workplace culture. Fosway’s independent analysis positions vendors based on performance, potential, market presence, total cost of ownership, and trajectory, helping HR leaders make informed decisions about workplace solutions. O.C. Tanner’s recognition reflects both the strength of its Culture Cloud® platform and its ability to support complex, enterprise-level needs with meaningful outcomes. “Being named a Strategic Leader by Fosway is a powerful validation of the impact our team is delivering for organizations around the world,” said Scott Sperry, President and CEO of O.C. Tanner. “Today’s talent environment demands culture-
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom