Arkadin's SmartStart is a Game Changer in Solving User Adoption Headaches for Unified Communications Services
New portal designed for the digital workplace gets users up and running quickly and efficiently to achieve high levels of productivity and ROI
LONDON, UNITED KINGDOM--(Marketwired - Apr 26, 2017) - Arkadin, an NTT Communications company, and one of the largest and fastest growing providers of Unified Communications and Collaboration solutions, has introduced a new tool that is driving higher levels of adoption for its services, and significantly shortening the time from deployment to everyday usage. Custom built for the digital workplace, SmartStart is an online portal designed to get users up and running in less than 10 minutes allowing organisations to minimise business change disruption.
"One of the biggest headaches faced by IT is getting their people to use new services," says Nikki de Kretser, Arkadin Vice President of Marketing. "We decided to tackle this problem head on through an online portal that makes it simpler and faster to get users activated and productive. SmartStart has everything required for the onboarding journey in one easily accessible place that can be accessed from any mobile device and personalised based upon each end-user's preferences. It's a game changer for our customers."
In the beta trials for Arkadin's recently launched digital meeting space, adoption rates toppled industry norms: "Average end-user adoption rates reached 40%. This is very significant considering the average for similar video conferencing services is a paltry 24% and our users were able to onboard in less than 10 minutes. SmartStart played a critical role in this increase," continued de Kretser.
The easy and intuitive four-step onboarding portal is powered by Eloqua, Vidyard and the open source Orchard CMS. In addition to the new ArkadinVision digital meeting service, which is currently available in Europe and will be rolled out in North America and Asia later this year, SmartStart will also be available with ArkadinAnytime audio conferencing and ArkadinAnywhere web conferencing.
Change Management Services Are Integral to UC Enterprise Adoption
Arkadin's digital workplace strategy also encompasses comprehensive change management consulting services for large businesses with complex deployments. "While our cloud-based UC technologies eliminate many barriers to adoption compared to on premises services, getting users to actually change their behaviours is not a 'one size fits all' strategy. Our service professionals develop comprehensive programs to meet the deployment needs of each of our enterprise clients for achieving high levels of productivity and ROI," says de Kretser.
Arkadin is one of the largest and fastest growing Unified Communications and Collaboration Service Providers in the world. Our collection of market-leading audio/web/video conferencing and Unified Communications solutions enables enjoyable collaboration experiences that are essential to success in a digitally connected global workplace. As an NTT Communications company, our services are delivered in the cloud and backed by a cutting-edge infrastructure for premium service quality. Over 50,000 customers spanning the largest global enterprises to small businesses are supported locally in 19 languages through our network of 56 operations centers in 33 countries. For more information: http://www.arkadin.com .
About NTT Communications Corporation
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company's worldwide infrastructure, including leading global tier-1 IP network, Arcstar Universal One™ VPN network reaching 196 countries/regions, and 140 secure data centers. NTT Communications' solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA.
Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=3132855
Information om Marketwired
Følg pressemeddelelser fra Marketwired
Skrive dig op her og du vil løbende modtage pressemeddelelser på mail. Indtast din mail, klik på abonner og følg instruktionerne i den udsendte mail.
Flere pressemeddelelser fra Marketwired
Algeco Scotsman22.11.2017 22:01 | pressemeddelelse
Algeco Scotsman Announces Third Quarter 2017 Financial Results Conference Call
Algeco Scotsman22.11.2017 16:06 | pressemeddelelse
Algeco Scotsman Announces Pricing of $300 Million Senior Secured Notes Offering by Williams Scotsman
Bombardier Inc.21.11.2017 01:16 | pressemeddelelse
Bombardier Announces Pricing of its New Issuance of Senior Notes due 2024
Algeco Scotsman20.11.2017 18:41 | pressemeddelelse
Statement Regarding Withdrawal of Complaint Filed on Behalf of Senior Unsecured Noteholders
Bombardier Inc.20.11.2017 16:02 | pressemeddelelse
Bombardier Announces a Cash Tender Offer for Any and All of its 4.75% Senior Notes due 2019
Bombardier Inc.20.11.2017 15:06 | pressemeddelelse
Bombardier Announces Launch of its New Issuance of Senior Notes due 2024
I vores nyhedsrum kan du læse alle vores pressemeddelelser, tilgå materiale i form af billeder og dokumenter, og finde vores kontaktoplysninger.Besøg vores nyhedsrum