Access-IS: ATOM® Delivers Easy Check-in for Guests at Japan's Oldest Buddhist Temple
As the global headquarters of the Kōyasan Shingon sect of Japanese Buddhism, Mt. Kōya was registered by UNESCO as world heritage site in 2004. Mt Kōya is well known by Japanese and non-Japanese alike as a destination to experience a uniquely spiritual atmosphere with opportunities to participate in Buddhist rituals and teachings.
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Mt. Kōya itself has over 120 temples, 52 of which offer lodging facilities providing a great opportunity to experience and participate in a monk’s daily life. However, as a guest house, Japanese law requires that the monks obtain and verify a copy of every guest’s passport, keeping a record for 5 years. As with all other hotels, hostels and guest houses authorities could demand to see these records at any time.
Until very recently most hotels and ryokan would take a photocopy and store it in a binder in a secured location. However, this is time consuming for operators and detracts significantly from the guest experience as the photocopying is done out of sight of the guest in the reception back office.
The monks at the Ekoin performed these duties on a daily basis; however, the increase in guest numbers meant the process was interfering more and more with the daily life of the monastery. ATOM resolves all of these issues in a single process taking only seconds; improving both the customer and operator check-in experience.
The ATOM® ePassport reader combines the most advanced technology with a small, elegant design and minimal footprint. Passport image capture, OCR text conversion and data import complete within just a few seconds thanks to its USB 3.0 high speed data transfer capability. This improves the guest check in process significantly and provides “peace of mind” as the passport never leaves the guests sight. The Access-IS software meets all of the requirements of the legislation such as image data store; it provides digitised data eliminating all of the paper based process.
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