Motive Announces Entitlement Server General Availability for iPhone Duo, iPhone 18 Pro and iPhone 18 Pro Max
14.9.2026 11:00:00 CEST | Business Wire | Press release
A launch-ready, cloud-native platform that lets operators support the latest iPhone models from day one.
Motive, a global leader in mobile device and connectivity management, today announced the general availability of Motive Entitlement Server support for iPhone Duo and the iPhone 18 series.
Ahead of Apple’s announcement, Motive invested in the platform capabilities needed to support the new devices at launch. As a result, operators can support the new iPhone product families without waiting for additional platform development.
The release provides comprehensive support for entitlement applications aligned with GSMA standards and interoperates with iOS and Android device ecosystems. This includes iPhone Handoff, which lets customers of supported carriers switch seamlessly between two iPhones while using a single phone number.
“Apple’s latest announcement marks another important step toward an eSIM-first future,” said Jeevithan Muttu, SVP and General Manager of Device Management at Motive. “We invest early and work closely across the device ecosystem so operators can support new experiences from day one.”
Delivering an experience such as iPhone Handoff requires more than basic device compatibility. Operators must authenticate the device, validate subscriber and service eligibility, and orchestrate activation securely in real time. Motive Entitlement Server provides this critical control layer through a cloud-native platform designed for high-volume, geo-redundant mobile environments.
This readiness allows Motive customers to move directly into testing and introduce support for the new iPhones with less operational complexity.
The eSIM-only iPhone Duo raises customer expectations even further. Service activation, transfer, and device changes must work securely and seamlessly, without a physical SIM, store visit, or support call. Motive helps operators deliver that experience while protecting subscriber identities and maintaining control throughout the activation journey.
Motive’s advanced platform capabilities, AI-driven analytics, and continuously updated device libraries give operators the intelligence needed to support new iOS, Android, and other connected devices. With a proven track record supporting major operators worldwide, Motive is recognized as a leader in Entitlement Server solutions.
“As eSIM-only devices become mainstream, the Entitlement Server becomes a strategic asset for the entire mobile experience,” added Muttu. “Operators that invest in this foundation can respond faster to device innovation, differentiate the customer experience, and unlock new opportunities for service growth.”
About Motive
Motive empowers the world’s leading telecom operators to deliver seamless digital services through its suite of operator-first platforms. From entitlement orchestration to device and service management, Motive enables operators to accelerate digital transformation and monetize connectivity across mobile, home, and IoT networks. For more information, visit www.motive.com
Apple, iPhone, iPhone 18 Pro, iPhone 18 Max, iPhone Duo and iPhone Handoff are trademarks of Apple Inc., registered in the U.S. and other countries. All other trademarks referenced herein are the property of their respective owners.
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