Leading e-wallets adopt Ant International's generative AI innovation platform to elevate customer experience
Through Alipay+ GenAI Cockpit, organisations can build custom agentic AI services backed by Ant International's deep domain excellence in financial services and trusted security capabilities
Ant International, a leading global digital payment, digitisation, and financial technology provider, has announced that it is collaborating with e-wallet operators TNG Digital, the operating company of TNG eWallet, and easypaisa, Pakistan’s first digital bank, to deliver better customer experiences with AI, supported by Ant International's AI-as-a-Service platform for fintechs and superapps.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20251113098837/en/
Ant International’s AI-as-a-Service platform equips fintech partners with tools to build a wide range of agentic solutions, from customer-service assistants to sales copilots.
Alipay+ GenAI Cockpit is an AI innovation platform designed to help financial services businesses build generative AI-driven agentic applications, backed by Ant International’s deep domain excellence in financial services, and proven know-how in helping merchants and e-wallets digitalise operations. With Ant International's support, both e-wallet operators are leveraging the platform to raise the efficiency of customer service operations, and streamline the user journey for customer service requests.
“Our strategic collaboration with Ant International is democratising access to easy and convenient digital financial services for millions nationwide. The launch of our generative AI-powered customer service agent is a key step that enables easypaisa customers to enjoy truly hyper-personalised financial experiences, from tailored product recommendations and actionable insights, to timely reminders that help them manage their finances more efficiently. Beyond personalisation, the AI assistant enhances security through advanced fraud detection and improves risk management, making every in-app financial interaction safer, faster, and more intuitive. This innovation represents a significant leap in making digital financial services more accessible, trustworthy, and empowering for all Pakistanis,” said Farhan Hassan, Chief Digital Officer, easypaisa Digital Bank.
Helping companies deliver secure, AI-native services for the financial sector
Generative AI-powered agents, developed with the support of Alipay+ GenAI Cockpit, are able to autonomously respond to and perform rectification tasks for requests common to financial services, such as in customer service, merchant copilots, financial assistants and AI safety solutions. Besides improving response speeds, this can also reduce time needed for training, and increase working efficiencies.
The AI-as-a-Service platform, which first rolled out in June 2025, has been honed on Ant International’s four key business units: wallet gateway service (Alipay+), merchant payment service (Antom), cross-border business account service (WorldFirst), and inclusive finance service (global treasury management, digital lending and credit tech solutions).
Ant International’s AI strategy also focuses on its deep financial domain expertise, as well as ensuring trust and safety by maintaining security at the core of its AI development.
"We’re excited to welcome our first customers to Alipay+ GenAI Cockpit. This platform opens the door for fintechs to agentic AI — empowering them to automate decisions, accelerate innovation, and deliver smarter financial solutions to their partners, all with financial-grade compliance, reliability and security. We look forward to supporting our customers as they expand the use of the Cockpit platform in their operations," says Jiang-Ming Yang, Chief Innovation Officer at Ant International.
As a comprehensive generative AI platform for fintechs and superapps, Alipay+ GenAI Cockpit leverages over 20 leading LLMs, including Ant International’s own Falcon TST (Time-Series Transformer) AI Model. It has focused on integrating fintech knowledge bases, such as bank transfer rules and dispute resolution policies, to help businesses build specialised fintech agents. Built on the Cockpit, Antom Copilot is the world’s first AI agent designed to help merchants boost conversion by streamlining the process of payment method integration.
To ensure its customers and partners are actively protected from threats and vulnerabilities, Ant International’s AI services are underpinned by AI SHIELD, a proactive security toolkit to help AI-powered financial services stay secure and compliant. AI SHIELD is anchored on its AI Security Docker, which can reduce AI service risks by 90% through rigorous security evaluation and risk discovery processes, continuous real-time monitoring and intervention on agent interactions, and ongoing inspection and adversarial testing.
###
About Ant International
With headquarters in Singapore and main operations across Asia, Europe, the Middle East and Latin America, Ant International is a leading global digital payment, digitisation and financial technology provider. Through collaboration across the private and public sectors, our unified techfin platform supports financial institutions and merchants of all sizes to achieve inclusive growth through a comprehensive range of cutting-edge digital payment and financial services solutions. To learn more, please visit https://www.ant-intl.com/
View source version on businesswire.com: https://www.businesswire.com/news/home/20251113098837/en/
Subscribe to releases from Business Wire
Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Business Wire
Ant Group Chairman Eric Jing Outlines Strategy for Inclusive AI, Collaboration on Tokenised Settlement14.11.2025 11:15:00 CET | Press release
AI-as-a-Service applications will make AI virtual CFO and COO for SMEsPublic-private collaboration in regulatory sandboxes help to provide clarity and certainty when it comes to new technology like tokenisation and AI Eric Jing, Chairman of Ant Group, said the company's focus is on putting new payment and operation tools powered by AI and tokenisation technology in the hands of SMEs, to fully embrace the next wave of global productivity revolution. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20251114239737/en/ Ant Group Chairman Eric Jing (second from right) shares insights during a panel discussion titled “Steering the Global Future” during the Singapore FinTech Festival on November 14, 2025. “We are passionate about using frontier technology to support SMEs and the use of AI will really uplift inclusion,” Jing said during a panel discussion titled “Steering the Global Future” during the Singapore FinTech Festival on Novem
Allianz Achieves Record Results and Expects a Full-Year Operating Profit of at Least 17 Billion Euros14.11.2025 07:16:00 CET | Press release
3Q 2025 This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20251113803211/en/ Oliver Bäte, Chief Executive Officer of Allianz SE Double-digit growth in operating profit and shareholders’ core net incomeTotal business volume rises 5.21 percent with contributions from all segments Operating profit increases 12.6 percent to 4.4 billion euros, with particular strong contribution from the Property-Casualty segment Shareholders’ core net income advances by 12.7 percent and reaches 2.9 billion euros 9M 2025 Continued strong and diversified growth across our businessesand record operating profitTotal business volume rises 8.5 1 percent and reaches 141.2 billion euros with contributions from all segments Operating profit increases 10.4 percent to 13.1 billion euros, our highest nine-month operating profit ever, reaching 82 percent of our full-year outlook midpoint Shareholders’ core net income advances 10.5 percent to 8.4 billion euros. Ad
Galderma Completes Successful Placement of CHF 175 Million Bond14.11.2025 07:00:00 CET | Press release
NOT FOR DISTRIBUTION IN THE UNITED STATES OR IN ANY OTHER JURISDICTION IN WHICH SUCH DISTRIBUTION WOULD BE RESTRICTED BY APPLICABLE LAW OR REGULATION. Galderma Group AG (SIX:GALD), the pure-play dermatology category leader, today announced the successful placement of a single-tranche CHF 175 million Swiss franc-denominated bond. The bond has a maturity of 5 years and carries a fixed-rate annual coupon of 0.9425%. Net proceeds from the transaction will be used to partially refinance Galderma’s existing bank term loan issued at its initial public offering (IPO) in March 2024, as well as for general corporate purposes. This marks the company’s third CHF-bond issuance since listing. The new bond will be listed on the SIX Swiss Exchange, with the settlement date expected on December 10, 2025. BNP Paribas and UBS jointly led the transaction. Galderma is rated BBB (stable outlook) by Fitch. The same rating is also expected to be assigned to the new bond. The successful issuance is leverage-ne
The Estée Lauder Companies Makes Strategic Minority Investment in Mexican Luxury Fragrance Brand XINÚ13.11.2025 22:50:00 CET | Press release
The Estée Lauder Companies Inc. (NYSE: EL) today announced a minority investment in XINÚ, a Mexican luxury fragrance brand inspired by the abundance and exoticism of the American continent. This investment marks the first time The Estée Lauder Companies has invested in a Latin American brand, underscoring the company’s commitment to championing local entrepreneurship and innovation. Since its founding in 2017, XINÚ has created a distinctive universe where fragrance, design, and storytelling converge. The brand is celebrated for its sensorial retail spaces, sustainable design ethos, and products that honor heritage while reimagining modern luxury. “Fragrance excellence and craftsmanship are at the heart of The Estée Lauder Companies, and they drive our passion for discovering new voices in beauty,” said Stéphane de La Faverie, President and Chief Executive Officer, The Estée Lauder Companies. “Mexico has become a vibrant hub of fragrance innovation — a place where craftsmanship and cult
Stage Set for World’s Largest Autonomous Race as A2RL Reaches Full Fan Capacity at Yas Marina Circuit13.11.2025 19:02:00 CET | Press release
15 November at Abu Dhabi’s iconic Yas Marina Circuit, in front of a full capacity crowd Eleven global teams compete for $2.25 million prize World first: Six fully autonomous cars racing head-to-head Human vs. AI showdown featuring former F1 driver Daniil Kvyat against TUM Race will be broadcast globally, this Sunday, 16th November at 3pm GST, on the Abu Dhabi Media Network, StarzPlay, Motorsport TV and the official A2RL YouTube Channel The world’s largest autonomous car race will take place in Abu Dhabi on the 15th of November, as 11 teams from across the globe compete at the frontier of robotics, autonomy and AI for a US$2.25 million prize pool. A2RL Season 2 has been 18 months in the making, with the six fastest teams making it through the tough qualification process to the Grand Final. Ticket allocation for the Yas Marina Circuit event has once again reached full capacity of the main grandstand, as motorsport and technology enthusiasts excitedly prepare to witness an AI competition
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom