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Celonis Named a Leader in Process Intelligence Software

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Celonis, a global leader in Process Mining, today announced it has been named a Leader in The Forrester Wave™: Process Intelligence Software, Q3 2025.

According to the report, “Celonis is best suited to clients looking for a sophisticated platform that supports enterprise-wide process intelligence and control to transform operations.” Forrester also cited Celonis’ trailblazing role in the category, noting its early adoption of graph databases, an additional object-centric view of process performance, and an extended marketplace of partner-built solutions.

“We are honored to be named a Leader in The Forrester Wave: Process Intelligence. This recognition is only possible because of the dedication and commitment of our customers, partners and Celonauts,” said Carsten Thoma, President and Board Director, Celonis. “Enterprise AI is set to reinvent operations. To deliver on its full potential, AI needs to understand how each business runs and how to make it run better. Our Process Intelligence platform uniquely empowers customers to drive continuous operational improvement, implement effective AI solutions, and deliver measurable business outcomes.”

Our highlights from the Forrester Evaluation:

  • Highest scores possible in innovation, vision, and roadmap criteria: Forrester praised Celonis for maintaining a “trailblazing role” in the market, with clear investments in AI and automation.
  • AI embedded across the platform: Generative AI capabilities are integrated throughout, from a data annotation builder to a Process Copilot.
  • High customer feedback: Customers cited the platform’s sophistication and flexibility, while also praising features that orchestrate processes and use AI.

The report evaluated 15 vendors across 25 criteria, grouped by current offering, strategy, and customer feedback. Celonis received the highest scores possible across 18 criteria, including analytics and digital twins.

To access report visit The Forrester Wave™: Process Intelligence Software, Q3 2025

About Celonis

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line.

Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

© 2025 Celonis SE. All rights reserved. Celonis and the Celonis “droplet” logo are trademarks or registered trademarks of Celonis SE in Germany and other jurisdictions. All other product and company names are trademarks or registered trademarks of their respective owners.

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.

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