Lenovo Integrates AI and Robotics to Deliver Smarter Retail Solutions
10.1.2025 15:00:00 CET | Business Wire | Press release
Three new offerings transform delivery, customer communication and checkout services in retail and hospitality settings with proven, measurable ROI
Lenovo today introduced three new retail solutions that combine the best of robotics and artificial intelligence technologies. Premiering at NRF 2025 in New York City, each solution has been field-tested and proven in commercial settings.
Lenovo Retail Content Management Services enables retailers to create, schedule and display digital content across screens store-wide, streamlining multimedia content management and enabling real-time updates and targeted messaging to drive awareness, interest and incremental sales. The complete solution comprises all hardware and software needed, and can be deployed, maintained and managed across multiple locations globally.
A leading food and beverage chain has deployed this content management service across 100+ stores and achieved substantial cost savings from dynamically managed promotional campaigns, reduced use of paper marketing materials, and reduced manpower needed to manage both campaigns and devices.
Lenovo Retail Robotics with Yunji offers automated, independent deliveries of food, guest supplies, room services, and small packages to customers in hotels and malls. By integrating software and services with modular robots, the solution aims to enhance customer satisfaction, improve logistics efficiency, and enable smarter resource management.
This is an advancement to traditional retail robots in three ways. First, this modular design of the robot enables easy customization to a wide range of applications, unlike other robots that are locked into performing a single task. Second, AI, navigation and vision recognition enable high-quality interactions with customers that, combined with reduced delivery times, enable increased customer satisfaction. Third, it collects data as it works, enabling an AI-driven feedback loop that can be integrated into the supply chain, customer service and merchandising decision-making platforms.
The robotics solution, launched in partnership with Yunji Technology, has proven itself in real-world settings. Deployed in a 400-room hotel, for example, it handled more than 90% of guest requests and takeout services, which greatly saved on manpower and time while increasing sales revenue by 20%. Yunji’s robotics solutions are also currently deployed by more than 30,000 hotels, including those of Hilton Hotels & Resorts, Huazhu Group, InterContinental Hotels Group, Jinjiang Group, and Marriott Hotels & Resorts.
“While there is a lot of hype around AI and other technologies, examples of deployment in practical solutions that deliver measurable business outcomes is much rarer,” said Lawrence Yu, General Manager of Global Retail Solutions at Lenovo. “Today’s retailers have never faced greater challenges and have never needed technology to work for them more. Lenovo’s track record in the retail industry, working with some of the world’s biggest name retailers, means we can design, deploy and manage cutting-edge retail and hospitality solutions with low CapEx and high confidence.”
Meeting the AI challenge in retail
Deploying complex IT such as AI securely and responsibly and with maximized demonstrable return on investment remains a significant challenge for businesses in the retail sector.
Lenovo AI Fast Start addresses this challenge and helps retailers prove the business value of use cases on personal AI, enterprise AI and public AI platforms within weeks. It gives access to AI assets, experts and partners that will help retailers rapidly build a Gen AI use case solution securely with their own data and tailor it to their unique needs, speeding progress to full implementation.
A range of additional Lenovo TruScale as a Service offerings enable deployment of AI at scale, with speed and flexibility – and low CapEx costs. Lenovo TruScale Device as a Service (DaaS) provides a comprehensive AI devices portfolio and frees up valuable IT resources with a predictable, scalable subscription-based model. TruScale DaaS allows for quicker upgrades without upfront costs.
Lenovo TruScale Infrastructure as a Service (IaaS) combines the advantages of on-premises infrastructure with the flexibility of a cloud-like experience. Lenovo offers retailers tailored solutions for hybrid and multi-cloud environments, infinite storage, and high-performance computing (HPC). Lenovo’s new TruScale GPU as a Service offering enhances TruScale for HPC with advanced workload orchestration and usage metering, ensuring availability and maximizing productivity of AI-critical GPU resources.
“Although global retail sales are projected to recover in 2025, low consumer confidence is slated to continue plaguing the industry. It behooves retailers to capture this growth opportunity, by optimizing costs and boosting customer satisfaction with AI,” said Lawrence Yu. “Through relying on Lenovo’s deep retail expertise, our industry-leading, scalable hybrid AI approach, and our ability to deliver globally, today’s retailer can considerably improve their chances of sustainable success.”
Visit Lenovo at NRF 2025 exhibiting at booths #3665 and #3877.
For more information on Lenovo Retail Solutions, please visit https://techtoday.lenovo.com/us/en/solutions/retail.
About Lenovo
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). To find out more visit https://www.lenovo.com, and read about the latest news via our StoryHub.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250110810803/en/
Subscribe to releases from Business Wire
Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Business Wire
Andersen Consulting tilføjer samarbejdspartneren Milestone Technologies19.3.2026 19:02:00 CET | Pressemeddelelse
Andersen Consulting fortsætter med at styrke sin platform for digital transformation med tilføjelsen af samarbejdspartneren Milestone Technologies, der er en veletableret global leverandør af it-services og digitale løsninger med base i USA. Milestone Technologies blev grundlagt i 1997 og leverer omfattende teknologi- og outsourcingløsninger, der spænder over digitale arbejdspladstjenester, cloud- og infrastrukturstyring, data, AI og automatisering, apps og digital engineering, business process outsourcing samt implementering af platforme som ServiceNow og Salesforce. Med hovedkontor i Fremont, Californien, opererer Milestone i 35 lande på globalt plan og samarbejder med nogle af verdens største virksomheder. Virksomhedens integrerede leveringsmodel gør det muligt for kunder at transformere deres it-drift, øge serviceeffektiviteten og skalere teknologiske økosystemer gnidningsfrit over hele verden. "Milestone Technologies er en medarbejderfokuseret organisation, der leverer målbare for
Klarna Card reaches 5 million active customers19.3.2026 15:31:00 CET | Press release
Klarna, the global digital bank and payments provider, today announced that the Klarna Card has reached 5 million active customers globally, underscoring rapid adoption as consumers shift towards new forms of payment which provide more control over day-to-day money management. The card draws from the customer's own funds for everyday spending, with the option to spread the cost of a specific purchase, like a large appliance or a flight, when it makes sense to do so. The result is a card that offers genuine spending control without the long-term debt obligations that come with traditional credit cards. The card’s growth is reinforced by Klarna’s membership program. The program offers premium perks such as airport lounge access, travel insurance, and lifestyle subscriptions — without requiring users to take on debt, meet spending thresholds, or revolve balances. By separating everyday spending from rewards, Klarna is challenging the strings-attached model legacy banks have long relied on
Stonebranch Releases 2026 Global State of IT Automation Report, Revealing Orchestration as the Missing Link for AI Adoption and Trust19.3.2026 14:30:00 CET | Press release
New research shows hybrid IT orchestration, automation-as-a-service, and WLA investments are accelerating as AI workflow deployment scales across the enterprise. Stonebranch, a leading provider of service orchestration and automation solutions, today released its annual 2026 Global State of IT Automation Report, the company’s most comprehensive research study to date. Based on responses from 402 IT automation professionals spanning C-suite executives to individual contributors across North America, EMEA, Latin America, and APAC, the report provides a detailed, data-driven portrait of how enterprises are investing in, deploying, and deriving value from IT automation in 2026. “This year’s findings highlight an important shift in how organizations approach automation,” said Giuseppe Damiani, CEO of Stonebranch. “Organizations are now building automation as strategic infrastructure — a governed, scalable foundation that spans hybrid environments, operationalizes AI, and delivers automation
Perma-Pipe Accelerates Growth with New U.S. Northeast Facility Investment to serve Artificial Intelligence Data Center customers, Provides Middle East Operations’ Update and Concludes the Board’s Review of Strategic Alternatives19.3.2026 14:00:00 CET | Press release
Perma-Pipe International Holdings, Inc. (the “Company”) today announced a strategic expansion initiative focused on accelerating growth through entry into the high-demand U.S. Northeast region. The Company is positioning itself to capitalize on the rapidly expanding Artificial Intelligence (“AI”)-driven data center market in both the United States and international markets while continuing to reinforce its leadership in critical infrastructure solutions. As part of this growth strategy, Perma-Pipe will prioritize investments aimed at expanding its presence in the rapidly evolving AI data center sector. The initiative reflects the Company’s long-term commitment to supporting next-generation technology infrastructure and strengthening its position in the global energy, industrial, and infrastructure markets. Expansion in the U.S. Northeast President & Chief Executive Officer, Saleh Sagr said, “We are excited to announce the expansion of our operations with a new facility in the Northeast
Armis Launches First-of-Its-Kind Benchmark Report Warning of Critical Security Gaps in AI-Native Development19.3.2026 13:00:00 CET | Press release
Research reveals 100% of leading generative AI models fail to generate secure code for critical development scenarios Armis, the cyber exposure management & security company, is warning that the rapid enterprise adoption of AI-native development is outpacing critical security safeguards, leaving organizations exposed to systemic vulnerabilities. New research from Armis Labs’ Trusted Vibing Benchmark Report, which evaluates 18 leading generative AI models across 31 test scenarios, reveals a 100% failure rate in generating secure code. These vulnerabilities are most prevalent in high-risk areas like memory buffer overflows, design file uploads and authentication systems. Therefore, organizations should immediately implement AI-native application security controls to reduce risk. “The era of vibe coding is here, but speed should not come at the cost of security,” said Nadir Izrael, CTO and Co-Founder of Armis. “Our research finds that the worst offenders are the same ones selling security
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom