Lenovo Integrates AI and Robotics to Deliver Smarter Retail Solutions
10.1.2025 15:00:00 CET | Business Wire | Press release
Three new offerings transform delivery, customer communication and checkout services in retail and hospitality settings with proven, measurable ROI
Lenovo today introduced three new retail solutions that combine the best of robotics and artificial intelligence technologies. Premiering at NRF 2025 in New York City, each solution has been field-tested and proven in commercial settings.
Lenovo Retail Content Management Services enables retailers to create, schedule and display digital content across screens store-wide, streamlining multimedia content management and enabling real-time updates and targeted messaging to drive awareness, interest and incremental sales. The complete solution comprises all hardware and software needed, and can be deployed, maintained and managed across multiple locations globally.
A leading food and beverage chain has deployed this content management service across 100+ stores and achieved substantial cost savings from dynamically managed promotional campaigns, reduced use of paper marketing materials, and reduced manpower needed to manage both campaigns and devices.
Lenovo Retail Robotics with Yunji offers automated, independent deliveries of food, guest supplies, room services, and small packages to customers in hotels and malls. By integrating software and services with modular robots, the solution aims to enhance customer satisfaction, improve logistics efficiency, and enable smarter resource management.
This is an advancement to traditional retail robots in three ways. First, this modular design of the robot enables easy customization to a wide range of applications, unlike other robots that are locked into performing a single task. Second, AI, navigation and vision recognition enable high-quality interactions with customers that, combined with reduced delivery times, enable increased customer satisfaction. Third, it collects data as it works, enabling an AI-driven feedback loop that can be integrated into the supply chain, customer service and merchandising decision-making platforms.
The robotics solution, launched in partnership with Yunji Technology, has proven itself in real-world settings. Deployed in a 400-room hotel, for example, it handled more than 90% of guest requests and takeout services, which greatly saved on manpower and time while increasing sales revenue by 20%. Yunji’s robotics solutions are also currently deployed by more than 30,000 hotels, including those of Hilton Hotels & Resorts, Huazhu Group, InterContinental Hotels Group, Jinjiang Group, and Marriott Hotels & Resorts.
“While there is a lot of hype around AI and other technologies, examples of deployment in practical solutions that deliver measurable business outcomes is much rarer,” said Lawrence Yu, General Manager of Global Retail Solutions at Lenovo. “Today’s retailers have never faced greater challenges and have never needed technology to work for them more. Lenovo’s track record in the retail industry, working with some of the world’s biggest name retailers, means we can design, deploy and manage cutting-edge retail and hospitality solutions with low CapEx and high confidence.”
Meeting the AI challenge in retail
Deploying complex IT such as AI securely and responsibly and with maximized demonstrable return on investment remains a significant challenge for businesses in the retail sector.
Lenovo AI Fast Start addresses this challenge and helps retailers prove the business value of use cases on personal AI, enterprise AI and public AI platforms within weeks. It gives access to AI assets, experts and partners that will help retailers rapidly build a Gen AI use case solution securely with their own data and tailor it to their unique needs, speeding progress to full implementation.
A range of additional Lenovo TruScale as a Service offerings enable deployment of AI at scale, with speed and flexibility – and low CapEx costs. Lenovo TruScale Device as a Service (DaaS) provides a comprehensive AI devices portfolio and frees up valuable IT resources with a predictable, scalable subscription-based model. TruScale DaaS allows for quicker upgrades without upfront costs.
Lenovo TruScale Infrastructure as a Service (IaaS) combines the advantages of on-premises infrastructure with the flexibility of a cloud-like experience. Lenovo offers retailers tailored solutions for hybrid and multi-cloud environments, infinite storage, and high-performance computing (HPC). Lenovo’s new TruScale GPU as a Service offering enhances TruScale for HPC with advanced workload orchestration and usage metering, ensuring availability and maximizing productivity of AI-critical GPU resources.
“Although global retail sales are projected to recover in 2025, low consumer confidence is slated to continue plaguing the industry. It behooves retailers to capture this growth opportunity, by optimizing costs and boosting customer satisfaction with AI,” said Lawrence Yu. “Through relying on Lenovo’s deep retail expertise, our industry-leading, scalable hybrid AI approach, and our ability to deliver globally, today’s retailer can considerably improve their chances of sustainable success.”
Visit Lenovo at NRF 2025 exhibiting at booths #3665 and #3877.
For more information on Lenovo Retail Solutions, please visit https://techtoday.lenovo.com/us/en/solutions/retail.
About Lenovo
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). To find out more visit https://www.lenovo.com, and read about the latest news via our StoryHub.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250110810803/en/
Subscribe to releases from Business Wire
Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Business Wire
Cognite Positioned as a Front Runner in LNS Research Solution Selection Matrix for Industrial AI Platforms23.4.2026 20:00:00 CEST | Press release
Cognite, the global leader in Industrial AI, has been named a Front Runner in the LNS Research Solution Selection Matrix for Industrial AI Platforms (SSM). The LNS Research SSM evaluates vendors using a rigorous methodology that leverages its “3P” framework—Product, Potential, and Presence—to assess both current capabilities and future readiness. Within the report, Cognite is recognized in three key areas: depth in user-centric industrial AI applications, its knowledge graph-based data model, and its strong partner ecosystem. Together, all three give Cognite the ability to unify and contextualize complex industrial data, enabling organizations to operationalize AI at scale. “Cognite brings a sophisticated data model built for industrial complexities, along with advanced analytics and AI-driven insights, which is crucial for industrial organizations to achieve meaningful productivity gains and enterprise-wide ROI,” said Vivek Murugesan, Research Analyst at LNS Research. “These capabilit
Venture Global Announces Closing of $750,000,000 Senior Secured Notes by Venture Global Calcasieu Pass, LLC23.4.2026 19:47:00 CEST | Press release
Venture Global, Inc. (“Venture Global”, NYSE: VG) announced today that its subsidiary, Venture Global Calcasieu Pass, LLC (“VGCP”) has closed an offering of $750,000,000 aggregate principal amount of 6.000% senior secured notes due 2036 (the “Notes”). The Notes will mature on May 1, 2036. VGCP used the net proceeds from the offering, together with cash on hand and proceeds received from certain hedge terminations, for the prepayment, in full, of VGCP’s outstanding term loans, and to pay fees and expenses in connection with the offering. The Notes are guaranteed by TransCameron Pipeline, LLC (VGCP’s affiliate). The Notes are secured on a pari passu basis by a first-priority security interest in the assets that secure VGCP’s existing senior secured first lien credit facilities and VGCP’s existing senior secured notes. The Notes were not registered under the Securities Act of 1933, as amended (the “Securities Act”) or the securities laws of any state or other jurisdictions, and the Notes
Does Muscle Composition Identify High-Risk Individuals in Chronic Kidney Disease? New AMRA Medical Study Says Yes, Reveals Strong Link to Mortality23.4.2026 17:10:00 CEST | Press release
AMRA Medical researchers recently set out to answer the question: what is the relationship between adverse muscle composition (AMC) and mortality in kidney disease? Recent findings demonstrate that AMC, characterized by low muscle volume z-score and high muscle fat infiltration, is an independent and strong predictor of all-cause mortality in individuals with chronic kidney disease (CKD). The findings, published in Clinical Journal of the American Society of Nephrology, were based on data from the UK Biobank imaging study and further reinforce the clinical relevance of MRI-derived muscle biomarkers in identifying high-risk populations across chronic diseases. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260423198497/en/ AMRA's MRI-based muscle biomarkers in clinical trials Researchers from AMRA, alongside our collaborators at Linköping University (LiU), analyzed 894 participants with CKD using AMRA’s MRI-based body composi
Diligent Unveils AI Board Member and Agentic GRC Workforce at Elevate 202623.4.2026 15:00:00 CEST | Press release
Diligent’s agentic AI strengthens board oversight and transforms how GRC teams work — reducing manual effort and outside-advisor dependency, tightening control over sensitive workflows and enabling leaders to make faster, more defensible decisions Diligent, the AI leader in governance, risk and compliance (GRC) SaaS solutions, today unveiled a new generation of autonomous AI agents, including AI Board Member — a secure AI assistant for directors — and a coordinated network of agents embedded across the Diligent One Platform. Accessible through a single command center, agents automate multi-step workflows across governance, risk, compliance and third-party management, giving organizations the impact of a “GRC manager” without adding headcount. “AI supercharges teams that embrace it, and boards are no exception,” said Brian Stafford, President and CEO of Diligent. “With AI Board Member and a network of autonomous agents woven through the Diligent One Platform, we’re giving the C-suite an
Safe Software Bolsters Leadership Team with CFO and CPO Appointments to Drive Next Phase of Growth23.4.2026 15:00:00 CEST | Press release
CFO and CPO executive hires to enhance operational and financial performance on the company’s path to $250M by 2028 Safe Software (Safe), creator of FME, the only All-Data, Any-AI enterprise integration platform, today welcomes two executives to its leadership team as it moves into the next phase of growth. Judd Lee has been appointed as the company’s Chief Financial Officer (CFO), and Vanessa Ribreau has been appointed as Chief People Officer (CPO). Having recently crossed $100M in revenue, the expanded leadership team will further enable the company to scale as it accelerates toward its goal of reaching $250M in revenue by 2028. Judd Lee is a seasoned CFO with over 15 years of experience partnering closely with CEOs to align financial strategy and accelerate sustainable growth. He is known for his strong commitment to mentorship and for building high-performing global teams rooted in trust, morale and a shared sense of purpose. With more than two decades of financial leadership acros
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom