4me, Inc.
6.6.2024 15:02:43 CEST | ACCESS Newswire | Press release
The Acquisition Broadens the Reach of 4me® and Expands Its Capabilities by Integrating Real-Time Technology Service Status Updates for IT Teams, Service Providers and Customers
SANTA BARBARA, CA / ACCESSWIRE / April 2, 2024 / 4me®, the SaaS-based Service Management software platform for the modern enterprise, has completed the acquisition of StatusCast™. StatusCast is a cloud-based provider of incident management products. The acquisition strengthens 4me's position in the ITSM market and represents another advancement in its efforts to assist companies in transforming their businesses with the most advanced and complete service management platform in the industry.
"Our mission is to make IT teams more productive while we directly help our partners and customers deliver great customer experiences. Our transformation of traditional service management is built on an advanced technology platform," said Kevin McGibben, CEO of 4me. "Integrating StatusCast's leading capabilities for incident management and status updates with 4me's core IT Service Management capabilities strengthens the IT operational power of our platform."
"We are incredibly excited to join the fantastic team at 4me," said Eric Warth, VP of Operations at StatusCast. "4me's cutting-edge ITSM solution, with its emphasis on a comprehensive, service-centric, multi-tenant architecture, perfectly complements our mission to unify and automate status and incident communications. This acquisition is in line with our vision of transparently communicating with stakeholders relevant information efficiently so that teams can focus more on the incident than managing communications."
Companies like 8x8 use StatusCast's features to ensure seamless productivity and enhanced communication with their customers. These features include public and private status pages, configurable notifications, and subscriptions for the public, partners or customers. They can provide information about service availability, current incidents or scheduled downtime.
4me will now be able to deliver the following benefits with the addition of StatusCast:
- Real-time service status notifications. Status page updates and notifications will enable IT organizations to provide public status pages, internal and customer status pages reflecting availability and status, including degradation and downtimes of critical services, technologies, and applications.
- Visuals of the status of the IT service catalog, which will integrate with 4me incident management, automatically allowing for faster mean time to resolution (MTTR) in outages and service degradations.
- MSPs, Network Operations Centers, support and service desk teams can use StatusCast incident management to add a layer of automation and end-to-end capability for incident management and service level agreement (SLAs) management for their clients.
To learn more, visit https://www.4me.com/it-service-management.
About 4me
4me is transforming service management for the modern enterprise. 4me's AI-forward, service-oriented, multi-tenant SaaS platform seamlessly connects teams to optimize IT service management. 4me's ability to automate cross-functional workflows makes frictionless service delivery possible, significantly improving business outcomes. The 4me platform's ease of use and deployment makes it the most advanced ITSM platform available today. Hundreds of organizations around the world look to 4me to elevate their Enterprise Service Management. To learn more, visit www.4me.com.
About StatusCast
Founded in 2013, StatusCast's mission is to help IT departments and SaaS companies keep their employees and customers better informed when applications or IT infrastructure goes down. StatusCast is a communication platform for the enhanced and timely distribution of critical information related to outages and maintenance, enabling organizations to be as effective as possible when problems occur. StatusCast's solutions are used by many of the world's leading Fortune 500 companies and SaaS brands.
Contact Information
Carlyn Manly
Marketing
carlyn.manly@4me.com
SOURCE: 4me
To view this piece of content from stats.nwe.io, please give your consent at the top of this page.View the original press release on newswire.com.
To view this piece of content from www.accesswire.com, please give your consent at the top of this page.About ACCESS Newswire
Subscribe to releases from ACCESS Newswire
Subscribe to all the latest releases from ACCESS Newswire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from ACCESS Newswire
Karbon-X Announces Strategic Partnership to Evaluate Kenya BioHub Initiative8.7.2026 15:00:00 CEST | Press release
Company to conduct feasibility assessment for integrated land restoration and renewable energy initiative as part of its strategy to expand its international climate project development pipeline. CALGARY, AB / ACCESS Newswire / July 8, 2026 / Karbon-X Corp. (OTCQB:KARX) ("Karbon-X" or the "Company"), a vertically integrated climate solutions company delivering end-to-end services across global carbon markets and climate infrastructure, today announced a strategic partnership with REGID International ("REGID") to jointly evaluate the Kenya BioHub Initiative, an integrated climate infrastructure program designed to restore degraded land, produce sustainable biomass, and support industrial decarbonization in Kenya. The partnership reflects Karbon-X's disciplined approach to identifying, evaluating, and selectively advancing climate infrastructure opportunities with long-term development potential as part of its strategy to expand its international project development pipeline. The Kenya B
Frame Security Launches KnowBetter as AI Reshapes Social Engineering8.7.2026 14:00:00 CEST | Press release
AI Is Rewriting the Social Engineering Playbook. Security Awareness Training Hasn't Caught Up. Organizations must KnowBetter. NEW YORK CITY, NY / ACCESS Newswire / July 8, 2026 / Security teams have spent two decades training employees to spot a familiar set of red flags: a suspicious link, a misspelled domain, an urgent request for a wire transfer. That approach is now colliding with an attacker toolkit that has changed faster than most awareness programs have. Generative AI has made it possible to clone a voice from a few seconds of audio, generate a passable deepfake video in minutes, and write a phishing email tailored to a specific employee's role, manager, and recent LinkedIn activity. Vishing calls, smishing texts, and video-based impersonation are now standard components of enterprise social engineering campaigns, not edge cases. "Most organizations are still training people to recognize threats from five years ago," said Tal Shlomo, co-founder and CEO of Frame Security, a huma
GoodData.AI Brings Governed Agentic Analytics to Regulated Enterprises Across DACH8.7.2026 13:05:00 CEST | Press release
GoodData.AI lets regulated enterprises in Germany, Austria, and Switzerland build and govern AI agents that support business processes, while maintaining full control over where AI runs and what data it can access. SAN FRANCISCO, CA / ACCESS Newswire / July 8, 2026 / GoodData.AI, an open agentic analytics platform with nearly two decades of analytics experience, today announced an expanded investment in the DACH region, bringing governed agentic analytics to regulated enterprises across Germany, Austria, and Switzerland. Many regulated enterprises have held off on production AI because outputs can't be traced back to approved business logic. GoodData.AI's platform addresses that directly: agents stay on a process over time, drafting and updating reports, analyses, and recommendations as new data comes in, while every output stays grounded in logic the company has already approved and can show an auditor on request. The EU AI Act has introduced some of the most comprehensive AI governan
Polaris Announces Execution of Mixed Investment Agreement for the Three Mexico Projects7.7.2026 13:50:00 CEST | Press release
TORONTO, ON / ACCESS Newswire / July 7, 2026 / Polaris Renewable Energy Inc. (TSX:PIF) ("Polaris" or the "Company") is pleased to announce that, further to its press release dated June 8, 2026, it has reached another important milestone in the development of its three renewable energy projects selected under Mexico's Comisión Federal de Electricidad ("CFE") Mixed Development Program (the "Mixed Program"). On July 3, 2026, Polaris, through its Mexican project structure, executed the Mixed Investment Agreement (Contrato de Inversión Mixta or "CIM") with the fiduciary trustee, Banca Mifel, S.A., Institucion de Banca Multiple, Grupo Financiero Mifel, acting on behalf of CFE. The CIM establishes the contractual 30-year framework governing the joint participation of Polaris and CFE in the development, financing, construction, ownership and operation of the three selected projects, including the applicable governance, economic and corporate arrangements. The CIM includes the key information a
Oxford University Press Comes to Simply Piano7.7.2026 10:00:00 CEST | Press release
Content from OUP's acclaimed piano method is now available to millions of Simply Piano learners worldwide NEW YORK, NY / ACCESS Newswire / July 7, 2026 / Simply, the leading digital platform for creative hobbies, today announced an agreement to bring content from Oxford University Press' (OUP) piano method to Simply Piano. This expands Simply Piano's offering and marks a step forward in its mission to make the pursuit of creative hobbies simple and fun for all. Simply Piano users around the world will gain access to an expanded library of high-quality, curated sheet music spanning OUP's works including Piano Time and Tunes for Ten Fingers, all within the app's interactive learning environment. The integration expands Simply Piano's sheet music library across genres, complementing its step-by-step courses and real-time feedback tools. "Access to songs people love is one of the strongest drivers of learning," said Yuval Kaminka, CEO & co-founder of Simply. "Working with OUP allows us to
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom