4me, Inc.
6.6.2024 15:02:43 CEST | ACCESS Newswire | Press release
The Acquisition Broadens the Reach of 4me® and Expands Its Capabilities by Integrating Real-Time Technology Service Status Updates for IT Teams, Service Providers and Customers
SANTA BARBARA, CA / ACCESSWIRE / April 2, 2024 / 4me®, the SaaS-based Service Management software platform for the modern enterprise, has completed the acquisition of StatusCast™. StatusCast is a cloud-based provider of incident management products. The acquisition strengthens 4me's position in the ITSM market and represents another advancement in its efforts to assist companies in transforming their businesses with the most advanced and complete service management platform in the industry.
"Our mission is to make IT teams more productive while we directly help our partners and customers deliver great customer experiences. Our transformation of traditional service management is built on an advanced technology platform," said Kevin McGibben, CEO of 4me. "Integrating StatusCast's leading capabilities for incident management and status updates with 4me's core IT Service Management capabilities strengthens the IT operational power of our platform."
"We are incredibly excited to join the fantastic team at 4me," said Eric Warth, VP of Operations at StatusCast. "4me's cutting-edge ITSM solution, with its emphasis on a comprehensive, service-centric, multi-tenant architecture, perfectly complements our mission to unify and automate status and incident communications. This acquisition is in line with our vision of transparently communicating with stakeholders relevant information efficiently so that teams can focus more on the incident than managing communications."
Companies like 8x8 use StatusCast's features to ensure seamless productivity and enhanced communication with their customers. These features include public and private status pages, configurable notifications, and subscriptions for the public, partners or customers. They can provide information about service availability, current incidents or scheduled downtime.
4me will now be able to deliver the following benefits with the addition of StatusCast:
- Real-time service status notifications. Status page updates and notifications will enable IT organizations to provide public status pages, internal and customer status pages reflecting availability and status, including degradation and downtimes of critical services, technologies, and applications.
- Visuals of the status of the IT service catalog, which will integrate with 4me incident management, automatically allowing for faster mean time to resolution (MTTR) in outages and service degradations.
- MSPs, Network Operations Centers, support and service desk teams can use StatusCast incident management to add a layer of automation and end-to-end capability for incident management and service level agreement (SLAs) management for their clients.
To learn more, visit https://www.4me.com/it-service-management.
About 4me
4me is transforming service management for the modern enterprise. 4me's AI-forward, service-oriented, multi-tenant SaaS platform seamlessly connects teams to optimize IT service management. 4me's ability to automate cross-functional workflows makes frictionless service delivery possible, significantly improving business outcomes. The 4me platform's ease of use and deployment makes it the most advanced ITSM platform available today. Hundreds of organizations around the world look to 4me to elevate their Enterprise Service Management. To learn more, visit www.4me.com.
About StatusCast
Founded in 2013, StatusCast's mission is to help IT departments and SaaS companies keep their employees and customers better informed when applications or IT infrastructure goes down. StatusCast is a communication platform for the enhanced and timely distribution of critical information related to outages and maintenance, enabling organizations to be as effective as possible when problems occur. StatusCast's solutions are used by many of the world's leading Fortune 500 companies and SaaS brands.
Contact Information
Carlyn Manly
Marketing
carlyn.manly@4me.com
SOURCE: 4me
To view this piece of content from stats.nwe.io, please give your consent at the top of this page.View the original press release on newswire.com.
To view this piece of content from www.accesswire.com, please give your consent at the top of this page.About ACCESS Newswire
Subscribe to releases from ACCESS Newswire
Subscribe to all the latest releases from ACCESS Newswire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from ACCESS Newswire
GA-ASI's UK and Japan MQ-9B Programs Are Honored With Excellence Awards from Aviation Week24.3.2026 20:00:00 CET | Press release
GA-ASI Wins 2 of the 9 Awards Presented SAN DIEGO, CA / ACCESS Newswire / March 24, 2026 / General Atomics Aeronautical Systems, Inc. (GA-ASI) was named the winner of two awards during Aviation Week's 21st annual Program Excellence Awards last week. GA-ASI's United Kingdom (UK) Protector Program was given the Special Projects Award, while its Japan COCO (Company-Owned, Company-Operated) Program won in the category of OEM System Sustainment. "We're excited that these two important MQ-9B international programs have been recognized by Aviation Week," said GA-ASI CEO Linden Blue. "We're fortunate to have an incredible team of employees whose dedication and commitment to our customers is truly remarkable." MQ-9B is GA-ASI's most advanced Remotely Piloted Aircraft (RPA) system and includes the SkyGuardian® and SeaGuardian® models, as well as the UK's Protector RG Mk1. In 2025, GA-ASI achieved the first-ever Military Type Certificate (MTC) for the Royal Air Force's (RAF) Protector RG Mk1, pas
Professional Services Firms Bet Big on AI but Skills Gaps Are Holding Them Back, General Assembly Survey Finds24.3.2026 14:00:00 CET | Press release
Most firms have had to abandon at least one AI initiative due to a lack of skills in the past year NEW YORK, NY / ACCESS Newswire / March 24, 2026 / Most professional services firms (61%) have had to abandon at least one AI initiative in the past year due to a lack of internal skills, with more than a third (35%) abandoning multiple initiatives, according to new research from General Assembly, the global leader in practical AI skills training and an LHH company. "Professional services firms face a capability paradox," said Ash Khanna, Head of Professional Services at General Assembly. "AI can accelerate output, but it can't replace the judgment that comes from doing the hard work. We're seeing junior talent generate recommendations faster than ever, but struggle to defend the reasoning behind them. Firms must invest in the durable human skills that make AI output credible and defensible. Upskilling can't be an afterthought; it has to be as central to a firm's AI strategy as the technol
Innodata Announces Date of Annual Shareholder Meeting24.3.2026 13:30:00 CET | Press release
NEW YORK, NY / ACCESS Newswire / March 24, 2026 / INNODATA INC. (Nasdaq:INOD) today announced that its 2026 annual meeting of shareholders is scheduled for Thursday, June 4, 2026, at 5:00 PM eastern time. The meeting will be held virtually. Shareholders of record as of the close of business on April 8, 2026 will be eligible to vote at the annual meeting. About Innodata Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers. Visit www.innodata.com to learn mo
USPA Global and ESPN Expand Relationship with Chris Fowler for 2026 High-Goal Polo Championships24.3.2026 12:00:00 CET | Press release
USPA Gold Cup and U.S. Open Polo Championship Finals to Air on ESPN2 WEST PALM BEACH, FL / ACCESS Newswire / March 24, 2026 / Global Polo, the entertainment subsidiary of USPA Global, continues its historic relationship with ESPN to showcase the sport of polo, which has expanded its reach to millions of households worldwide. The landmark relationship includes legendary ESPN commentator Chris Fowler hosting the USPA Gold Cup® Final on Mar. 29 for the first time, and the U.S. Open Polo Championship® Final on Apr. 26 for the second year, at the USPA National Polo Center in Palm Beach County, Florida, alongside veteran broadcasters Kenny Rice and Polo Hall-of-Famer Adam Snow.Legendary ESPN Commentator, Chris Fowler, at the USPA National Polo Center in Palm Beach County, Florida Photo Credit: Alex Pacheco "I've had the privilege of covering some of the most iconic events in sports, and what continues to draw me back to the sport of polo is the unique partnership between the polo player and
IXOPAY and Zip US Introduce Unified Trust Layer Framework to Help Merchants Reduce Risk in Agentic Commerce24.3.2026 11:00:00 CET | Press release
Open, Collaborative Initiative to Establish Identity, Preserve Intent, and Make Trust Measurable in AI-Initiated Commerce LEHI, UT AND NEW YORK, NY / ACCESS Newswire / March 24, 2026 / IXOPAY, the enterprise-grade global payment infrastructure platform built for the era of agentic commerce, and Zip, the digital financial services company offering innovative, people-centred products, today announced a joint initiative to define a Unified Trust Layer - an open industry framework designed to address emerging trust and liability challenges in agent-initiated commerce and payments. Agentic commerce introduces a structural shift in payments. Traditional infrastructure was built around a four-party risk model - consumer, merchant, issuing bank, and acquiring bank - with the assumption that a human initiated the transaction. As AI agents begin acting autonomously, that model no longer holds. Payment systems were not designed to consistently preserve identity, intent, and context in a machine-v
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom