Invosys
14.5.2024 16:09:24 CEST | ACCESS Newswire | Press release
Invosys has recently announced its partnership with Xima, a leading provider of cloud-based contact centre/CX solutions.
SAN ANTONIO, TX / ACCESSWIRE / May 14, 2024 / Set to redefine the standards for customer experiences in business environments, Invosys is staying true to its mission of continually innovating communication technologies. Through this partnership, Invosys customers will be able to access a comprehensive suite of solutions designed to elevate the customer experience significantly.
"Partnering with Xima is a welcomed opportunity for Invosys as we continue to innovate our service offerings. Through this collaboration, we'll be able to expand our existing platform's capabilities while setting a new benchmark in customer service excellence," said Jane Anderson, CEO of Invosys.
The collaboration is poised to offer unparalleled access to enterprise-grade features that promise to optimise agent performance and productivity. Businesses can now leverage skills-based routing, queue callback functionality, and enhanced workforce applications - all at a more accessible price point.
With the addition of robust reporting capabilities, this collaboration will result in access to in-depth analyses of call volumes, average handling times, and customer satisfaction rates. Such data is invaluable for making informed decisions that boost both performance and satisfaction across customer touchpoints. Moreover, Invosys's Number Manager application will also provide advanced features and functionality, including area-based call routing, fraud protection, call queuing, call distribution and much more, allowing for an enhanced offering to customers.
"We're thrilled to partner with Invosys and believe this strategic collaboration will enrich the contact centre industry. In our efforts to combine our technological strengths, we aim to deliver unparalleled customer experiences that are responsive and proactive in nature," remarked a spokesperson at Xima.
This strategic alliance underscores Invosys's ongoing commitment to providing its clients with best-in-class business communication technology. By integrating Xima's industry-leading solutions, Invosys will offer an unmatched customer experience for all users.
Contact Invosys to Learn the Benefits of Our Valued Partnerships
To discover how our partnership with Xima can transform your contact centre's customer experience, contact the Invosys team today
About Xima
Xima Software was founded in 2007 and is dedicated to enabling companies to manage their business through innovative contact center solutions. As an industry-leading software company, Xima creates user-friendly applications that integrate with business phone systems and provide historical reporting and call recording, as well as real-time wallboards, skills-based routing, and multi-channel options.
About Invosys
Since its founding in 2006 in Manchester, England, Invosys has emerged as a pioneering force in hybrid cloud UCaaS and CCaaS, offering comprehensive managed end-to-end solutions. Invosys has distinguished itself through significant investment in the development, hosting, and management of systems capable of efficiently processing hundreds of millions of call minutes annually. Invosys's steadfast dedication to reliability and innovation ensures the delivery of call solutions and robust systems that streamline complexity in call routing and implementation, catering to the diverse needs of their customer base. https://www.invosys.com/
Contact Information
Jane Anderson
CEO
jane.anderson@invosys.com
SOURCE: Invosys
To view this piece of content from stats.nwe.io, please give your consent at the top of this page.View the original press release on newswire.com.
To view this piece of content from www.accesswire.com, please give your consent at the top of this page.About ACCESS Newswire
Subscribe to releases from ACCESS Newswire
Subscribe to all the latest releases from ACCESS Newswire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from ACCESS Newswire
Clean Air Metals Receives Provincial Funding and Provides Update on the Thunder Bay North Project26.3.2026 22:00:00 CET | Press release
THUNDER BAY, ON / ACCESS Newswire / March 26, 2026 / Clean Air Metals Inc. ("Clean Air Metals" or the "Company") (TSXV:AIR)(FRA:CKU)(OTCQB:CLRMF) is pleased to provide an update on its 100%-owned Thunder Bay North ("TBN") Critical Minerals Project in Northwestern Ontario. Company Financing update The Company has been approved for up to $200,000 in government funding as part of the Ontario Junior Exploration Program (OJEP) that will be used to advance work in the 2.5 km long Escape down-plunge target, where it recently intersected 53m of resource-grade mineralization in the initial exploration hole (Figure 1 and October 20, 2025 release). "Ontario is leading the charge to secure the minerals that will power our economy and strengthen our sovereignty," said Stephen Lecce, Minister of Energy and Mines. "Through OJEP, we're backing companies like Clean Air Metals Inc. to advance promising projects here at home-unlocking resources, creating jobs, and building a more self-reliant and secure
LHH 2026 C-Suite Research: Executive Turnover Falls Sharply as AI Accountability and Decision-Making Gaps Define Leadership Agenda26.3.2026 17:05:00 CET | Press release
High-turnover leadership teams drop from 43% to 19% year-over-year; AI identified as the #1 executive skill gap. NEW YORK CITY, NY / ACCESS Newswire / March 26, 2026 / LHH, the integrated professional talent solutions provider and global business unit of the Adecco Group, released its 2026 View from the C-Suite report, examining executive priorities, leadership skill gaps, and organizational performance internationally. The report highlights a notable shift in the executive landscape: while turnover is falling, the expectations and pressures on leaders are intensifying across technology, decision-making, and talent strategy. Brief The annual View from the C-Suite report finds that executive turnover is declining significantly. Leaders are navigating high external pressures, including economic uncertainty, market volatility, inflation, rising costs, and heightened data security risks. Internal priorities are increasingly focused on talent retention, team effectiveness, and employee well
Multi-Billion-Dollar Sports Brand U.S. Polo Assn. Launches Global Polo Shirt Campaign: An Icon Born from the Game26.3.2026 12:00:00 CET | Press release
WEST PALM BEACH, FLA. / ACCESS Newswire / March 26, 2026 / U.S. Polo Assn., the official sports brand of the United States Polo Association (USPA) founded in 1890, today announced the launch of its Global Polo Shirt Campaign, An Icon Born from the Game. The global campaign is a powerful tribute to the iconic polo shirt's authentic sports origins and its evolution into one of the world's most enduring style essentials.1. U.S. Polo Assn. Global Brand Ambassador, 6-goal American professional polo player Nico Escobar takes in the game atop his equine partner, wearing polo whites and a classic navy U.S. Polo Assn. polo shirt, An Icon Born from the Game 2. U.S. Polo Assn. models in polo shirts at the Spring-Summer 2026 Global Collection Photoshoot in Charleston, South Carolina 3. ‘The Polo Shirt: An Icon Born From the Game' campaign imagery featuring U.S. Polo Assn. models The polo shirt's beginning was born on the polo fields, shaped by motion, competition, and the spirit of the game for wh
U.S. Mined and Refined Metals as well as Rare Earth Elements to Be Tokenized in Historic American Strategic Minerals and Datavault AI Deal26.3.2026 11:07:00 CET | Press release
Partnership Sets the Stage for the Launch of an International Elements Exchange Powered by Patented AI Platform Datavault AI and American Strategic Minerals debut minting of up to $2 billion USD of refined Antimony-backed stable coins will be followed by the strategic development of future projects in silver, gold, and other American refined Rare Earth Elements the companies have targeted for expansion PHILADELPHIA, PA AND LAS VEGAS, NV / ACCESS Newswire / March 26, 2026 / Datavault AI Inc. ("Datavault AI" or the "Company") (NASDAQ:DVLT), a provider of data monetization, credentialing, digital engagement, and real-world asset ("RWA") tokenization technologies, and American Strategic Minerals Inc. ("ASMI"), today announced a strategic partnership to develop and monetize one of ASMI's resource extraction projects in Arizona through a $78.2 million digital tokenization initiative, with Datavault AI entitled to earn up to a 20% equity interest in ASMI upon successful completion of performa
Stagwell Expands the Harris Poll's Harrisquest Across Europe26.3.2026 11:00:00 CET | Press release
Expanding always-on brand and reputation tracking with deeper consumer insights across Europe LONDON, GB / ACCESS Newswire / March 26, 2026 / Stagwell (NASDAQ:STGW), the global challenger network transforming marketing through AI, today announced the European expansion of The Harris Poll's HarrisQuest, bringing deeper always-on, brand and reputation tracking capabilities to Europe. This expansion brings HarrisQuest's trusted brand intelligence to Europe, extending capabilities already relied on by global companies like Lucid Motors, Storck, and Post Consumer Brands to inform critical brand decisions. Now, European brands and teams can access the same high-quality data, flexible and customizable platform, and global scale spanning 24 countries to guide strategy with greater speed and confidence. Built by researchers for enterprise growth, HarrisQuest delivers continuous, decision-ready insight designed to support modern brand decision-making. The platform uniquely combines brand health
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom