Invosys
Invosys has recently announced its partnership with Xima, a leading provider of cloud-based contact centre/CX solutions.
SAN ANTONIO, TX / ACCESSWIRE / May 14, 2024 / Set to redefine the standards for customer experiences in business environments, Invosys is staying true to its mission of continually innovating communication technologies. Through this partnership, Invosys customers will be able to access a comprehensive suite of solutions designed to elevate the customer experience significantly.
"Partnering with Xima is a welcomed opportunity for Invosys as we continue to innovate our service offerings. Through this collaboration, we'll be able to expand our existing platform's capabilities while setting a new benchmark in customer service excellence," said Jane Anderson, CEO of Invosys.
The collaboration is poised to offer unparalleled access to enterprise-grade features that promise to optimise agent performance and productivity. Businesses can now leverage skills-based routing, queue callback functionality, and enhanced workforce applications - all at a more accessible price point.
With the addition of robust reporting capabilities, this collaboration will result in access to in-depth analyses of call volumes, average handling times, and customer satisfaction rates. Such data is invaluable for making informed decisions that boost both performance and satisfaction across customer touchpoints. Moreover, Invosys's Number Manager application will also provide advanced features and functionality, including area-based call routing, fraud protection, call queuing, call distribution and much more, allowing for an enhanced offering to customers.
"We're thrilled to partner with Invosys and believe this strategic collaboration will enrich the contact centre industry. In our efforts to combine our technological strengths, we aim to deliver unparalleled customer experiences that are responsive and proactive in nature," remarked a spokesperson at Xima.
This strategic alliance underscores Invosys's ongoing commitment to providing its clients with best-in-class business communication technology. By integrating Xima's industry-leading solutions, Invosys will offer an unmatched customer experience for all users.
Contact Invosys to Learn the Benefits of Our Valued Partnerships
To discover how our partnership with Xima can transform your contact centre's customer experience, contact the Invosys team today
About Xima
Xima Software was founded in 2007 and is dedicated to enabling companies to manage their business through innovative contact center solutions. As an industry-leading software company, Xima creates user-friendly applications that integrate with business phone systems and provide historical reporting and call recording, as well as real-time wallboards, skills-based routing, and multi-channel options.
About Invosys
Since its founding in 2006 in Manchester, England, Invosys has emerged as a pioneering force in hybrid cloud UCaaS and CCaaS, offering comprehensive managed end-to-end solutions. Invosys has distinguished itself through significant investment in the development, hosting, and management of systems capable of efficiently processing hundreds of millions of call minutes annually. Invosys's steadfast dedication to reliability and innovation ensures the delivery of call solutions and robust systems that streamline complexity in call routing and implementation, catering to the diverse needs of their customer base. https://www.invosys.com/
Contact Information
Jane Anderson
CEO
jane.anderson@invosys.com
SOURCE: Invosys
To view this piece of content from stats.nwe.io, please give your consent at the top of this page.View the original press release on newswire.com.
To view this piece of content from www.accesswire.com, please give your consent at the top of this page.About ACCESS Newswire
Subscribe to releases from ACCESS Newswire
Subscribe to all the latest releases from ACCESS Newswire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from ACCESS Newswire
Loar Holdings Inc. Announces the Acquisition of Harper Engineering Company22.1.2026 14:30:00 CET | Press release
WHITE PLAINS, NEW YORK / ACCESS Newswire / January 22, 2026 / Loar Holdings Inc. (NYSE:LOAR) ("Loar") announced today that it has completed the acquisition of Harper Engineering Company ("Harper") for cash consideration of $250 million. Founded in 1968 by O.J. Harper, Harper Engineering is a leading manufacturer of mechanically engineered devices for aircraft interiors. The company holds a proprietary portfolio of latching and securing mechanisms used across multiple leading commercial aerospace platforms. Known for exceptional quality and on-time delivery, Harper consistently earns top recognition from its original equipment and aftermarket customers. The company employs approximately eighty-five team members across two facilities in the Seattle, Washington area. "Harper maintains well-established line-fit positions on several leading in-production aircraft, positioning the business to benefit from near-term growth in commercial build rates," said Dirkson Charles, Chief Executive Offi
GoodData Announces Launch of MCP Server to Let AI Execute Analytics End-to-End21.1.2026 10:00:00 CET | Press release
Combining MCP, analytics-as-code, and LLMs to automate analytics execution at software speed SAN FRANCISCO, CALIFORNIA / ACCESS Newswire / January 21, 2026 / GoodData, a leader in AI analytics and decision intelligence, today announced the public launch of its MCP Server. As organisations adopt AI in analytics, most tools remain limited to query generation, leaving teams to manually manage metrics, dashboards and business logic. MCP Server moves AI beyond analysis, enabling governed, end-to-end analytics execution and delivering 10-50x faster time to value. The MCP Server is designed for AI developers, and BI and data teams who want to build and manage analytics faster with AI. It allows AI to build and operate analytics in the same way a skilled human team would, but faster and without operational bottlenecks. Using the Model Context Protocol (MCP), AI agents and large language models (LLMs) can connect directly to GoodData and execute analytics across the full lifecycle. They can wor
Kontent.ai Launches AI-Powered SEO and GEO Workflows to Cut Optimization Time by Up to 80% and Optimize Content for Search and Answer Visibility21.1.2026 08:00:00 CET | Press release
Kontent.ai today announced the launch of new agentic SEO and Generative Engine Optimization (GEO) workflows following early results that show organizations reducing the time required to audit and optimize content performance by up to 80 percent while improving organic and answer engine reach without additional media spend. BRNO, CZ / ACCESS Newswire / January 21, 2026 / As content inventories grow into hundreds of thousands of items, search engine optimization (SEO) has become a significant operational cost. Manual audits, spreadsheet-driven updates, and disconnected tooling make it difficult for teams to keep content accurate, structured, and discoverable across both traditional search engines and AI-driven discovery platforms. Kontent.ai's new agentic workflows are designed to change that cost and effort curve. Embedded directly within the CMS, autonomous agents continuously analyze content for missing or inconsistent metadata, unclear structure, outdated terminology, and weak intern
GA-ASI and Calidus Sign MOU To Collaborate on Co-Production of MQ-9B and Gambit Collaborative Combat Aircraft20.1.2026 18:00:00 CET | Press release
ABU DHABI, UAE / ACCESS Newswire / January 20, 2026 / General Atomics Aeronautical Systems, Inc. (GA-ASI), the world leader in unmanned aircraft systems, and Calidus Aerospace, one of the leading defense and manufacturing companies, have signed a Memorandum of Understanding (MOU) to collaborate on the prospective co-production of MQ-9B Remotely Piloted Aircraft and Gambit Collaborative Combat Aircraft (CCA) in the UAE, as well as command and control and battle management systems. The agreement was signed by GA-ASI President David R. Alexander and Dr. Khalifa Murad Alblooshi, Managing Director and CEO of Calidus Holding Group, on the sidelines of the UMEX and SimTEX 2026 taking place January 20-22, 2026. The MOU provides a framework for cooperation between GA-ASI, GA-Intelligence, and Calidus where all parties will look to collaborate on programs in the areas of airframe manufacturing, final assembly, test and checkout, as well as flight operational test and acceptance. "Working with pa
Vossen Capital Management Secures £200 Million in Pre-IPO Investment Commitments20.1.2026 15:20:00 CET | Press release
Vossen Capital Management Ltd ("Vossen Capital" or the "Company"), a specialist investment firm focused on fixed income and private market opportunities, announces that it has secured £200 million in committed capital for its Pre-IPO Investment Programme. LONDON, UK / ACCESS Newswire / January 20, 2026 / Highlights: £200 million committed to Pre-IPO allocations across technology, healthcare, and sustainable infrastructure sectors Expanded institutional partner network providing enhanced deal flow access Strong investor demand driven by track record of successful Pre-IPO placements Programme offers qualified investors early-stage exposure to growth companies ahead of public listings The capital commitments have been secured from a combination of institutional investors, family offices, and high-net-worth individuals seeking exposure to private market opportunities typically reserved for venture capital and institutional funds. Jack Vossen, Head of Private Equity at Vossen Capital, comme
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom